Office of Secretary & Administration (OSA)
The Commission’s Office of the Secretary and Administration (OSA) provides management and staff support to the Commission’s operational offices (including the Office of Inspector General), the Commission’s strategic plan and various initiatives of the Executive Branch. OSA ensures that the Commission has the physical, financial, technology and human capital infrastructure needed to accomplish its mission. The effort led by OSA provides financial management, records management, administrative and organizational support, planning and human capital resources for the Commission. The Commission’s administrative staff identifies and proposes process improvements, implements strategic plans, and provides support to ensure the success of the Commission’s mission, reduce repetitiveness and increase cooperation among the Commission’s operational offices. In addition, OSA provides information technology services to the Commission.
The Secretary of the Commission maintains custody of the Commission’s seal, the minutes of all actions taken by the Commission, its rules and regulations, its administrative and other orders, and records. The Secretary authenticates and signs all Commission orders and other actions. OSA ensures that the Commission is compliant with Executive Branch and Congressional reports and initiatives, and coordinates these activities with other federal agencies as necessary.
OSA is also responsible for the maintenance of the Commission’s public information resources, including the docket room and electronic reading room on the Commission’s internet web site, including decisions, rules, orders and notices, testimony, pleadings and reference materials filed in Commission proceedings; and current information concerning Commission activities including employment opportunities and a calendar of upcoming events.
- Strategic Plan
- Administrative Reports
- Postal Regulatory Commission Shutdown Plan
2020 Federal Employee Viewpoint Survey
The Commission is pleased to present results from the FY 2020 Federal Employee Viewpoint Survey (FEVS), which measures employees’ overall satisfaction with their work experience. This year’s survey was streamlined to 38 questions, including 20 new pandemic-related questions and provided insight on how COVID-19 has impacted the Commission’s workforce. It is with great pride that we report 100% of Commission respondents agreed or strongly agreed that during the COVID-19 pandemic, the Commission’s senior leaders demonstrated a commitment to employee health and safety.
The 2020 FEVS results indicate that the Commission is continuing to build on over four years of steadily improving results. The Commission continues to make progress in the areas of employee engagement, employee satisfaction, and inclusion. With a response rate of 94%, an eighteen percentage point increase over last year’s FEVS response rate, and fifty percentage points higher than the government-wide average response rate of 44%, Commission staff were committed to sharing their feedback. The Commission’s overall Employee Engagement Index score of 88%, which evaluates leaders, supervisors, and intrinsic work experiences, is well above the average of 69% among very small federal agencies and the government-wide average of 71%. Two of the 36 questions showing a positive increase from last year that resonate with the Commission are “In my work unit, differences in performance are recognized in a meaningful way” and “My works gives me a feeling of personal accomplishment.” Commission leadership takes great pride in the fact that employees feel personally rewarded from their hard work.
As the Commission moves through the remainder of 2021, Commission leadership will continue to use the annual employee feedback from the FEVS to improve the workplace. We are proud to be, and plan to continue being, one of the best places to work in the federal government.