Contact the Postal Regulatory Commission

901 New York Avenue NW, Suite 200
Washington, DC 20268-0001
PHONE: 202-789-6800
FAX: 202-789-6891

 

SEEKING HELP FOR A LOCAL POSTAL PROBLEM?

SEEKING HELP FOR A RATE OR SERVICE INQUIRY?

The Commission welcomes your comments, suggestions and feedback on how the Commission can do a better job.  
 
When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. Postal Service for additional resolution.  The Postal Service will then look into your issue and respond directly to you within 45 days with their findings.  The Commission will receive a copy of the Postal Service’s response so that we can verify that the problem was handled appropriately. 

Use this contact form only when sending comments, suggestions and feedback relating to general Commission activities or mail service inquiries. Persons intending to submit comments about pending Commission rulemaking dockets should click the tab “File Online” on the Commission home page at prc.gov and follow those instructions. Comments submitted through the “Contact Us” tab will not be accepted in Commission rulemaking activities.