How To Participate

To ensure the continuity of the Commission’s mission and safety of its workforce, the Commission has temporarily suspended on-site operation due to the impact of COVID-19. The Commission is fully operational and conducting all business as normal from remote workstations. Due to agency offsite working status, responses may be delayed. 



In general, any person may participate in a Commission proceeding and there are a number of ways to do so.

Following a proceeding
Commission proceedings are conducted to promote transparent and accountable regulation of the Postal Service. Proceeding records - including Commission orders, hearing transcripts, testimony, evidence, and other documents - are maintained online and are available for review by anyone with Internet access, or at the Commission's offices at 901 New York Avenue, NW, Suite 200, Washington, DC. The public may also attend open hearings as they are conducted; however, they cannot participate in a hearing unless they are invited to do so by the Commission or are a registered party or participant to the proceeding.

Active participation
Individuals may actively participate in proceedings before the Commission in accordance with the Commission’s Rules of Practice.

Those who want to participate should know that Commission proceedings are judicial in nature. They are typically conducted in accordance with strict rules of procedure, evidence and due process just as in a court of law. Consequently, the more involved one becomes in a proceeding, the more responsibility is entailed for complying with the applicable rules and procedures. In view of this, a knowledgeable public representative is appointed on behalf of the general public to participate in all Commission proceedings and to represent the interests of individual consumers. The public representative also may advise first-time participants on the operation of Commission rules of procedure.

Filing Online

Cloud Icon, Filing Online Login link Filing Online increases security, stability and functionality for dockets processing. Persons representing a participant in a Commission proceeding must become an Account Holder in order to file documents with the Commission. A temporary account can be obtained online immediately. It may only be used to file a notice of intervention or a comment that has been solicited by the Commission. It expires after 10 days.


Formal intervention in a proceeding, either as a Limited Participator or as an Intervenor. Parties who intervene in Commission proceedings are expected to maintain high standards of conduct and to comply with all Commission rules and procedures.

Commission rules for formal intervention
Section 3001.20 of the Commission's Rules of Practice and Procedure

To provide comments in response to a Commission request, individuals must first register with the Commission through a "temporary (1O-day)" or "permanent" account. A temporary account can be arranged online in minutes, while a permanent account must be established in writing. For more information about registering for an account. click here.

Once an account is established, individuals may submit comments and documents electronically via the Commission web site. These submissions will be posted online with all of the other Docket filings. If you have questions or comments about filing documents in a docket, please email them to the Commission at or call the dockets clerk at (202) 789-6846.