Privacy Act FAQs

What is the Privacy Act?

The Privacy Act of 1974 is a federal statute, 5 U.S.C. 552a, that gives individuals the right to access personal information the government maintains in certain systems of records. As under the FOIA, each agency handles its own requests for records under the Privacy Act.

How Do I Make a Privacy Act Request?

Individuals, wishing to know whether the Commission's system of records contains a personal record about them, or who seek access to a Commission record about themselves or who seek to amend a record about themselves, may file a written request to the following address:

Chief Administrative Officer and Secretary
Postal Regulatory Commission
901 New York Avenue, NW
Suite 200
Washington, DC 20268-0001

The request should state "Privacy Act Request." The requester may either request an appointment to inspect the records at the Commission's offices between 8 a.m. and 4:30 p.m. during any business day or request the information via regular mail. Requests must include the birthdate of the individual, as well as dates of employment. Both request options must include suitable proof of identity, such as a driver's license, employee identification card or Medicare card.

How Does the Postal Regulatory Commission Respond to Privacy Act Requests?

The Chief Administrative Officer and Secretary will respond to the request within 10 days of its receipt. If the request is granted, the Chief Administrative Officer and Secretary will either fulfill the request by mail or arrange for an inspection. If the request is denied, the requester will be notified in writing. The records are provided without a charge; however, additional copies will be charged at the cost of reproduction, 15 cents per copy page.

How Do I Appeal a Privacy Act Denial?

If a request of access to or amendment of a record is denied, the requester may file a written appeal with the Chairman of the Commission. The Chairman will decide each appeal within 30 days of receipt. For good cause, the Chairman may extend the period for an additional 30 days.