# UPDW_DEV_HDREM3

AUDIT_TRAIL:
Friday, November 03, 2000 1:51:57 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 02, 2000 1:11:59 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 02, 2000 1:11:59 PM Closed           blankjw                          Friday, November 03, 2000 1:51:57 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:56 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 02, 2000 1:17:00 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 02, 2000 1:17:00 PM Closed           blankjw                          Friday, November 03, 2000 1:51:56 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:51 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 02, 2000 1:59:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 02, 2000 1:59:42 PM Closed           blankjw                          Friday, November 03, 2000 1:51:51 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:52 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 02, 2000 1:50:11 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 02, 2000 1:50:11 PM Closed           blankjw                          Friday, November 03, 2000 1:51:52 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:54 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 02, 2000 1:43:24 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 02, 2000 1:43:24 PM Closed           blankjw                          Friday, November 03, 2000 1:51:54 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:55 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 02, 2000 1:25:13 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 02, 2000 1:25:13 PM Closed           blankjw                          Friday, November 03, 2000 1:51:55 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:48 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Thursday, November 02, 2000 2:45:07 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Thursday, November 02, 2000 2:45:07 PM Closed           blankjw                          Friday, November 03, 2000 1:51:48 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:49 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 02, 2000 2:08:28 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 02, 2000 2:08:28 PM Closed           blankjw                          Friday, November 03, 2000 1:51:49 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:46 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 02, 2000 2:46:32 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 02, 2000 2:46:32 PM Closed           blankjw                          Friday, November 03, 2000 1:51:46 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:40 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 02, 2000 3:20:30 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 02, 2000 3:20:30 PM Closed           blankjw                          Friday, November 03, 2000 1:51:40 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:45 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 02, 2000 2:49:20 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 02, 2000 2:49:20 PM Closed           blankjw                          Friday, November 03, 2000 1:51:45 PM


STATUS_HISTORY:
New              collador                         Thursday, November 02, 2000 3:45:40 PM Assigned                                           WorkInProgress   collador                         Thursday, November 02, 2000 3:45:40 PM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:33 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Thursday, November 02, 2000 4:03:09 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Thursday, November 02, 2000 4:03:09 PM Closed           blankjw                          Friday, November 03, 2000 1:51:33 PM


AUDIT_TRAIL:
Sunday, November 05, 2000 4:05:08 PM  maldonal            Status changed from "WorkInProgress" to "Resolved"

STATUS_HISTORY:
New              collador                         Thursday, November 02, 2000 4:05:42 PM Assigned                                           WorkInProgress   collador                         Thursday, November 02, 2000 4:05:42 PM Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Sunday, November 05, 2000 4:05:08 PM Closed


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:31 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 02, 2000 4:05:01 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Thursday, November 02, 2000 4:05:01 PM Closed           blankjw                          Friday, November 03, 2000 1:51:31 PM


AUDIT_TRAIL:
Saturday, November 04, 2000 9:19:41 AM  morsteinj            Status changed from "Pending" to "Resolved"

STATUS_HISTORY:
New              alveloai                         Thursday, November 02, 2000 4:56:27 PM Assigned                                           WorkInProgress                                     Pending          alveloai                         Thursday, November 02, 2000 4:56:27 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 04, 2000 9:19:41 AM Closed


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:24 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Thursday, November 02, 2000 7:03:32 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Thursday, November 02, 2000 7:03:32 PM Closed           blankjw                          Friday, November 03, 2000 1:51:24 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:25 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 02, 2000 7:02:07 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Thursday, November 02, 2000 7:02:07 PM Closed           blankjw                          Friday, November 03, 2000 1:51:25 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:26 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Thursday, November 02, 2000 5:56:44 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Thursday, November 02, 2000 5:56:44 PM Closed           blankjw                          Friday, November 03, 2000 1:51:26 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:20 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 02, 2000 9:23:01 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Thursday, November 02, 2000 9:23:01 PM Closed           blankjw                          Friday, November 03, 2000 1:51:20 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:22 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Thursday, November 02, 2000 7:09:29 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Thursday, November 02, 2000 7:09:29 PM Closed           blankjw                          Friday, November 03, 2000 1:51:22 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:16 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Thursday, November 02, 2000 10:29:39 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Thursday, November 02, 2000 10:29:39 PM Closed           blankjw                          Friday, November 03, 2000 1:51:16 PM


STATUS_HISTORY:
New              alveloai                         Thursday, November 02, 2000 11:25:26 PM Assigned                                           WorkInProgress                                     Pending          alveloai                         Thursday, November 02, 2000 11:25:26 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              blankjw                          Friday, November 03, 2000 1:04:43 AM Assigned                                           WorkInProgress                                     Pending          blankjw                          Friday, November 03, 2000 1:04:43 AM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:05 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 9:45:25 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 9:45:25 AM Closed           blankjw                          Friday, November 03, 2000 1:51:05 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:51:00 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 11:34:24 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 11:34:24 AM Closed           blankjw                          Friday, November 03, 2000 1:51:00 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:50:59 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 03, 2000 11:38:13 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 03, 2000 11:38:13 AM Closed           blankjw                          Friday, November 03, 2000 1:50:59 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:05:00 PM  morsteinj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload document"        Short Description changed.        Status changed from "New" to "Pending"

STATUS_HISTORY:
New              morsteinj                        Friday, November 03, 2000 1:01:16 PM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Friday, November 03, 2000 1:04:59 PM Reassign                                           Escalated                                          Resolved                                           Closed


SHORT_DESC:
Alderman-does know if she has been charged on her credit card

STATUS_HISTORY:
New              morsteinj                        Friday, November 03, 2000 1:52:09 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 03, 2000 1:52:09 PM Closed


STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 2:27:58 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 03, 2000 2:27:58 PM Closed


AUDIT_TRAIL:
Friday, November 03, 2000 3:55:44 PM  murraym            Item Affected changed from "Promotion" to "Advertising"

STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 2:10:57 PM Assigned                                           WorkInProgress                                     Pending          collador                         Friday, November 03, 2000 2:10:57 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 2:49:57 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 2:49:57 PM Closed


STATUS_HISTORY:
New              morsteinj                        Friday, November 03, 2000 3:34:29 PM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Friday, November 03, 2000 3:34:29 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 2:59:08 PM Assigned                                           WorkInProgress   collador                         Friday, November 03, 2000 2:59:08 PM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              parkerpj                         Friday, November 03, 2000 2:58:23 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 03, 2000 2:58:23 PM Closed


STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 4:31:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 03, 2000 4:31:34 PM Closed


STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 4:30:53 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 4:30:53 PM Closed


STATUS_HISTORY:
New              parkerpj                         Friday, November 03, 2000 4:26:40 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 03, 2000 4:26:40 PM Closed


STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 5:30:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 5:30:34 PM Closed


STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 5:10:38 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 5:10:38 PM Closed


STATUS_HISTORY:
New              matyasa                          Friday, November 03, 2000 7:02:25 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Friday, November 03, 2000 7:02:25 PM Closed


STATUS_HISTORY:
New              blankjw                          Friday, November 03, 2000 6:37:17 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         blankjw                          Friday, November 03, 2000 6:37:17 PM Closed


STATUS_HISTORY:
New              alveloai                         Friday, November 03, 2000 8:23:43 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Friday, November 03, 2000 8:23:43 PM Closed


AUDIT_TRAIL:
Friday, November 03, 2000 11:54:11 AM  murraym            Assigned-to Individual changed from "morsteinj" to "murraym"

STATUS_HISTORY:
New              morsteinj                        Saturday, October 28, 2000 9:51:46 AM Assigned                                           WorkInProgress   morsteinj                        Saturday, October 28, 2000 9:51:46 AM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Sunday, October 29, 2000 3:10:19 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, October 28, 2000 7:39:54 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, October 28, 2000 7:39:54 AM Closed           blankjw                          Sunday, October 29, 2000 3:10:19 AM


AUDIT_TRAIL:
Sunday, October 01, 2000 11:30:38 AM  kulasikj            Assigned-to Individual changed from "" to "kulasikj" Sunday, October 01, 2000 12:16:05 PM  kulasikj            Status changed from "Resolved" to "Pending" Thursday, October 05, 2000 10:05:22 PM  maldonal            Details changed. Friday, October 06, 2000 1:18:28 PM  murraym            Priority changed from "Low" to "High" Tuesday, November 07, 2000 11:00:20 AM  dorszte            Status changed from "Pending" to "Resolved" Tuesday, November 07, 2000 12:24:02 PM  bullockt            Status changed from "Resolved" to "Pending" Wednesday, November 08, 2000 1:20:46 PM  dorszte            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:09:48 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, October 01, 2000 11:29:18 AM Assigned                                           WorkInProgress                                     Pending          bullockt                         Tuesday, November 07, 2000 12:24:02 PM Reassign                                           Escalated                                          Resolved         dorszte                          Wednesday, November 08, 2000 1:20:46 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:48 AM


AUDIT_TRAIL:
Friday, October 06, 2000 7:46:01 PM  blankjw            Details changed.        Item Affected changed from "Map list" to "View status"        Status changed from "WorkInProgress" to "Pending" Tuesday, October 17, 2000 9:11:14 AM  murraym            Assigned-to Individual changed from "" to "mackertj" Tuesday, November 07, 2000 4:29:21 PM  mackertj            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:10:52 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, October 06, 2000 5:27:17 PM Assigned                                           WorkInProgress   mackertj                         Friday, October 06, 2000 5:27:17 PM Pending          blankjw                          Friday, October 06, 2000 7:46:00 PM Reassign                                           Escalated                                          Resolved         mackertj                         Tuesday, November 07, 2000 4:29:21 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:52 AM


AUDIT_TRAIL:
Saturday, September 23, 2000 3:39:50 PM  dorszte            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Delivery to addressee"        Short Description changed. Wednesday, September 27, 2000 1:14:33 PM  murraym            Assigned-to Individual changed from "" to "limneoss" Wednesday, October 18, 2000 6:41:48 PM  blankjw            Assigned-to Individual changed from "limneoss" to "morsteinj"        Status changed from "Pending" to "WorkInProgress" Thursday, November 09, 2000 12:37:58 PM  morsteinj            Status changed from "WorkInProgress" to "Resolved" Friday, November 10, 2000 8:53:28 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              dorszte                          Saturday, September 23, 2000 1:10:12 PM Assigned                                           WorkInProgress   blankjw                          Wednesday, October 18, 2000 6:41:48 PM Pending          dorszte                          Saturday, September 23, 2000 1:10:12 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 09, 2000 12:37:58 PM Closed           murraym                          Friday, November 10, 2000 8:53:28 AM


AUDIT_TRAIL:
Friday, October 13, 2000 10:38:04 AM  bullockt            Status changed from "WorkInProgress" to "Pending" Wednesday, October 18, 2000 6:41:42 PM  blankjw            Assigned-to Individual changed from "bullockt" to "morsteinj"        Status changed from "Pending" to "WorkInProgress" Thursday, November 09, 2000 1:02:54 PM  morsteinj            Status changed from "WorkInProgress" to "Resolved" Friday, November 10, 2000 8:53:27 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, October 11, 2000 12:03:30 PM Assigned                                           WorkInProgress   blankjw                          Wednesday, October 18, 2000 6:41:42 PM Pending          bullockt                         Friday, October 13, 2000 10:38:04 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 09, 2000 1:02:54 PM Closed           murraym                          Friday, November 10, 2000 8:53:27 AM


AUDIT_TRAIL:
Wednesday, October 25, 2000 9:01:05 AM  dorszte            Status changed from "WorkInProgress" to "Pending" Saturday, November 04, 2000 3:42:05 PM  dorszte            Details changed.        Status changed from "Pending" to "Resolved" Tuesday, November 07, 2000 7:03:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, October 23, 2000 6:37:41 PM Assigned                                           WorkInProgress   maldonal                         Monday, October 23, 2000 6:37:41 PM Pending          dorszte                          Wednesday, October 25, 2000 9:01:05 AM Reassign                                           Escalated                                          Resolved         dorszte                          Saturday, November 04, 2000 3:42:05 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:59 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 2:02:36 PM  blankjw            Status changed from "Pending" to "Resolved" Friday, November 10, 2000 8:53:25 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Tuesday, October 24, 2000 6:01:10 PM Assigned                                           WorkInProgress                                     Pending          matyasa                          Tuesday, October 24, 2000 6:01:10 PM Reassign                                           Escalated                                          Resolved         blankjw                          Thursday, November 09, 2000 2:02:36 PM Closed           murraym                          Friday, November 10, 2000 8:53:25 AM


AUDIT_TRAIL:
Tuesday, October 24, 2000 5:59:13 PM  maldonal            Status changed from "New" to "WorkInProgress" Wednesday, October 25, 2000 7:40:47 AM  dorszte            Status changed from "WorkInProgress" to "Pending" Wednesday, November 08, 2000 11:45:27 AM  parkerpj            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:09:54 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, October 24, 2000 5:57:31 PM Assigned                                           WorkInProgress   maldonal                         Tuesday, October 24, 2000 5:59:13 PM Pending          dorszte                          Wednesday, October 25, 2000 7:40:47 AM Reassign                                           Escalated                                          Resolved         parkerpj                         Wednesday, November 08, 2000 11:45:27 AM Closed           blankjw                          Thursday, November 09, 2000 4:09:53 AM


AUDIT_TRAIL:
Monday, October 30, 2000 11:00:29 AM  collador            Short Description changed. Friday, November 10, 2000 9:08:14 AM  collador            Status changed from "WorkInProgress" to "Resolved" Monday, November 13, 2000 8:00:12 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, October 27, 2000 12:53:20 PM Assigned                                           WorkInProgress   collador                         Friday, October 27, 2000 12:53:20 PM Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 10, 2000 9:08:14 AM Closed           murraym                          Monday, November 13, 2000 8:00:12 AM


AUDIT_TRAIL:
Thursday, November 02, 2000 2:38:35 PM  collador            Status changed from "WorkInProgress" to "Pending" Monday, November 06, 2000 10:18:46 AM  collador            Status changed from "Pending" to "Resolved" Tuesday, November 07, 2000 7:03:55 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, October 27, 2000 3:08:44 PM Assigned                                           WorkInProgress   collador                         Friday, October 27, 2000 3:08:44 PM Pending          collador                         Thursday, November 02, 2000 2:38:35 PM Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 10:18:46 AM Closed           murraym                          Tuesday, November 07, 2000 7:03:55 AM


AUDIT_TRAIL:
Wednesday, November 01, 2000 10:47:50 AM  dorszte            Status changed from "WorkInProgress" to "Pending" Tuesday, November 07, 2000 9:20:26 AM  dorszte            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:09:45 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, October 30, 2000 2:20:51 PM Assigned                                           WorkInProgress   collador                         Monday, October 30, 2000 2:20:51 PM Pending          dorszte                          Wednesday, November 01, 2000 10:47:50 AM Reassign                                           Escalated                                          Resolved         dorszte                          Tuesday, November 07, 2000 9:20:26 AM Closed           blankjw                          Thursday, November 09, 2000 4:09:45 AM


AUDIT_TRAIL:
Friday, November 03, 2000 2:16:40 PM  dorszte            Status changed from "WorkInProgress" to "Pending" Tuesday, November 07, 2000 2:19:50 PM  morsteinj            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:09:47 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, October 30, 2000 3:09:24 PM Assigned                                           WorkInProgress   kulasikj                         Monday, October 30, 2000 3:09:24 PM Pending          dorszte                          Friday, November 03, 2000 2:16:40 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 07, 2000 2:19:50 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:47 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 2:18:13 PM  morsteinj            Status changed from "WorkInProgress" to "Resolved" Thursday, November 09, 2000 4:09:42 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, October 30, 2000 8:09:45 PM Assigned                                           WorkInProgress   maldonal                         Monday, October 30, 2000 8:09:45 PM Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 07, 2000 2:18:13 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:42 AM


AUDIT_TRAIL:
Tuesday, October 31, 2000 11:22:54 AM  bullockt            Status changed from "New" to "Pending" Friday, November 10, 2000 7:52:57 AM  collador            Status changed from "Pending" to "Resolved" Friday, November 10, 2000 8:53:22 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, October 30, 2000 4:12:43 PM Assigned                                           WorkInProgress                                     Pending          bullockt                         Tuesday, October 31, 2000 11:22:54 AM Reassign                                           Escalated                                          Resolved         collador                         Friday, November 10, 2000 7:52:57 AM Closed           murraym                          Friday, November 10, 2000 8:53:22 AM


AUDIT_TRAIL:
Wednesday, November 01, 2000 3:06:11 PM  murraym            Status changed from "WorkInProgress" to "Pending" Tuesday, November 07, 2000 10:06:45 AM  murraym            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:10:17 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Wednesday, November 01, 2000 12:38:14 PM Assigned                                           WorkInProgress   collador                         Wednesday, November 01, 2000 12:38:14 PM Pending          murraym                          Wednesday, November 01, 2000 3:06:11 PM Reassign                                           Escalated                                          Resolved         murraym                          Tuesday, November 07, 2000 10:06:45 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:17 AM


AUDIT_TRAIL:
Saturday, November 04, 2000 9:14:08 AM  morsteinj            Status changed from "Pending" to "Resolved" Tuesday, November 07, 2000 7:03:39 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 02, 2000 8:23:04 AM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Thursday, November 02, 2000 8:23:04 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 04, 2000 9:14:08 AM Closed           murraym                          Tuesday, November 07, 2000 7:03:39 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 8:52:42 AM  dorszte            Status changed from "WorkInProgress" to "Pending" Wednesday, November 08, 2000 12:45:36 PM  dorszte            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:09:50 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Thursday, November 02, 2000 3:45:40 PM Assigned                                           WorkInProgress   collador                         Thursday, November 02, 2000 3:45:40 PM Pending          dorszte                          Tuesday, November 07, 2000 8:52:42 AM Reassign                                           Escalated                                          Resolved         dorszte                          Wednesday, November 08, 2000 12:45:36 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:50 AM


AUDIT_TRAIL:
Saturday, November 04, 2000 9:08:25 AM  morsteinj            Status changed from "Pending" to "Resolved" Tuesday, November 07, 2000 7:03:36 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 02, 2000 10:59:19 AM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Thursday, November 02, 2000 10:59:19 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 04, 2000 9:08:25 AM Closed           murraym                          Tuesday, November 07, 2000 7:03:36 AM


AUDIT_TRAIL:
Monday, November 06, 2000 9:58:56 AM  collador            Status changed from "WorkInProgress" to "Resolved" Tuesday, November 07, 2000 7:03:37 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Thursday, November 02, 2000 9:12:20 AM Assigned                                           WorkInProgress   collador                         Thursday, November 02, 2000 9:12:20 AM Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 9:58:56 AM Closed           murraym                          Tuesday, November 07, 2000 7:03:37 AM


AUDIT_TRAIL:
Sunday, November 05, 2000 4:05:08 PM  maldonal            Status changed from "WorkInProgress" to "Resolved" Tuesday, November 07, 2000 7:03:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Thursday, November 02, 2000 4:05:42 PM Assigned                                           WorkInProgress   collador                         Thursday, November 02, 2000 4:05:42 PM Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Sunday, November 05, 2000 4:05:08 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:34 AM


AUDIT_TRAIL:
Saturday, November 04, 2000 9:19:41 AM  morsteinj            Status changed from "Pending" to "Resolved" Tuesday, November 07, 2000 7:03:33 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Thursday, November 02, 2000 4:56:27 PM Assigned                                           WorkInProgress                                     Pending          alveloai                         Thursday, November 02, 2000 4:56:27 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 04, 2000 9:19:41 AM Closed           murraym                          Tuesday, November 07, 2000 7:03:33 AM


AUDIT_TRAIL:
Wednesday, November 08, 2000 12:01:45 PM  parkerpj            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:10:03 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              blankjw                          Friday, November 03, 2000 1:04:43 AM Assigned                                           WorkInProgress                                     Pending          blankjw                          Friday, November 03, 2000 1:04:43 AM Reassign                                           Escalated                                          Resolved         parkerpj                         Wednesday, November 08, 2000 12:01:45 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:03 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:32 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 03, 2000 1:52:09 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 03, 2000 1:52:09 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:32 AM


AUDIT_TRAIL:
Friday, November 03, 2000 1:05:00 PM  morsteinj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload document"        Short Description changed.        Status changed from "New" to "Pending" Tuesday, November 07, 2000 8:44:51 AM  dorszte            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:09:46 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 03, 2000 1:01:16 PM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Friday, November 03, 2000 1:04:59 PM Reassign                                           Escalated                                          Resolved         dorszte                          Tuesday, November 07, 2000 8:44:51 AM Closed           blankjw                          Thursday, November 09, 2000 4:09:46 AM


AUDIT_TRAIL:
Friday, November 03, 2000 3:55:44 PM  murraym            Item Affected changed from "Promotion" to "Advertising" Wednesday, November 08, 2000 4:29:46 PM  collador            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:09:55 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 2:10:57 PM Assigned                                           WorkInProgress                                     Pending          collador                         Friday, November 03, 2000 2:10:57 PM Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 08, 2000 4:29:46 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:55 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:30 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 2:27:58 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 03, 2000 2:27:58 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:30 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:28 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 03, 2000 2:58:23 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 03, 2000 2:58:23 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:28 AM


STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 2:49:57 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 2:49:57 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:30 AM


AUDIT_TRAIL:
Monday, November 06, 2000 9:25:45 AM  collador            Status changed from "WorkInProgress" to "Resolved" Tuesday, November 07, 2000 7:03:26 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 2:59:08 PM Assigned                                           WorkInProgress   collador                         Friday, November 03, 2000 2:59:08 PM Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 9:25:45 AM Closed           murraym                          Tuesday, November 07, 2000 7:03:26 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:24 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 03, 2000 4:26:40 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 03, 2000 4:26:40 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:24 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:22 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 03, 2000 4:31:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 03, 2000 4:31:34 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:22 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:23 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 4:30:53 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 4:30:53 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:23 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:20 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 5:10:38 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 5:10:38 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:20 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:17 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              blankjw                          Friday, November 03, 2000 6:37:17 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         blankjw                          Friday, November 03, 2000 6:37:17 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:17 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 03, 2000 5:30:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 03, 2000 5:30:34 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:19 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:16 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Friday, November 03, 2000 7:02:25 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Friday, November 03, 2000 7:02:25 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:16 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:13 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Friday, November 03, 2000 8:23:43 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Friday, November 03, 2000 8:23:43 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:13 AM


AUDIT_TRAIL:
Monday, November 06, 2000 4:33:31 PM  blankjw            Status changed from "WorkInProgress" to "Pending" Tuesday, November 07, 2000 2:16:14 PM  kulasikj            Short Description changed.

STATUS_HISTORY:
New              morsteinj                        Saturday, November 04, 2000 9:42:57 AM Assigned                                           WorkInProgress   morsteinj                        Saturday, November 04, 2000 9:42:57 AM Pending          blankjw                          Monday, November 06, 2000 4:33:31 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:05 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Saturday, November 04, 2000 4:41:13 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Saturday, November 04, 2000 4:41:13 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:05 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:04 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Saturday, November 04, 2000 4:47:55 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Saturday, November 04, 2000 4:47:55 PM Closed           murraym                          Tuesday, November 07, 2000 7:03:04 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:03:00 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, November 05, 2000 7:34:33 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Sunday, November 05, 2000 7:34:33 AM Closed           murraym                          Tuesday, November 07, 2000 7:03:00 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:50 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 7:17:28 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 7:17:28 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:50 AM


AUDIT_TRAIL:
Wednesday, November 08, 2000 9:03:59 AM  kulasikj            Status changed from "Pending" to "Resolved" Thursday, November 09, 2000 4:10:43 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 7:27:05 AM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Monday, November 06, 2000 7:27:05 AM Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 08, 2000 9:03:59 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:43 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:49 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 7:49:57 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 7:49:57 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:49 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:48 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 06, 2000 8:44:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 06, 2000 8:44:19 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:48 AM


AUDIT_TRAIL:
Monday, November 06, 2000 9:51:27 AM  collador            Status changed from "WorkInProgress" to "Resolved" Tuesday, November 07, 2000 7:02:45 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 06, 2000 8:47:57 AM Assigned                                           WorkInProgress   collador                         Monday, November 06, 2000 8:47:57 AM Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 9:51:27 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:45 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:44 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 06, 2000 9:06:03 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 06, 2000 9:06:03 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:44 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 11:01:11 AM  dorszte            Status changed from "Pending" to "Resolved" Friday, November 10, 2000 8:53:20 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 9:06:31 AM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Monday, November 06, 2000 9:06:31 AM Reassign                                           Escalated                                          Resolved         dorszte                          Thursday, November 09, 2000 11:01:11 AM Closed           murraym                          Friday, November 10, 2000 8:53:20 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:42 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 06, 2000 9:15:21 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 9:15:21 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:42 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:40 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 06, 2000 9:54:27 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 06, 2000 9:54:27 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:40 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:36 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 10:35:49 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 10:35:49 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:36 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 06, 2000 10:43:44 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 06, 2000 10:43:44 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:34 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:30 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 06, 2000 10:56:17 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 06, 2000 10:56:17 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:30 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:28 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 11:14:30 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 11:14:30 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:28 AM


AUDIT_TRAIL:
Wednesday, November 08, 2000 12:44:21 PM  mackertj            Status changed from "WorkInProgress" to "Resolved" Thursday, November 09, 2000 4:10:53 AM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
unable to send the enclosed files for the NetPost Mailing.

STATUS_HISTORY:
New              mackertj                         Monday, November 06, 2000 11:48:43 AM Assigned                                           WorkInProgress   mackertj                         Monday, November 06, 2000 11:48:43 AM Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 08, 2000 12:44:21 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:53 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:03 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 2:30:16 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 2:30:16 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:03 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:01 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 06, 2000 2:39:22 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 06, 2000 2:39:22 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:01 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:04 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 06, 2000 2:00:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 2:00:34 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:04 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:05 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 2:00:16 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 2:00:16 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:04 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:09 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 1:21:32 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 1:21:32 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:09 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:07 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 1:32:00 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 1:32:00 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:07 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:10 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 1:19:57 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 1:19:57 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:10 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:11 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 1:07:50 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 1:07:50 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:11 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:46 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 06, 2000 4:12:58 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 4:12:58 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:46 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:54 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 06, 2000 3:30:39 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 06, 2000 3:30:39 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:54 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:52 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 06, 2000 3:35:28 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 06, 2000 3:35:28 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:52 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:55 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 06, 2000 3:17:08 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 06, 2000 3:17:08 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:55 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:57 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 3:04:02 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 3:04:02 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:56 AM


STATUS_HISTORY:
New              collador                         Monday, November 06, 2000 2:50:50 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 06, 2000 2:50:50 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:57 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 2:46:30 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 2:46:30 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:59 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:00 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 2:42:12 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 2:42:12 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:00 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:40 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 4:58:17 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 4:58:17 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:40 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:37 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 06, 2000 5:35:39 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 06, 2000 5:35:39 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:37 AM


STATUS_HISTORY:
New              parkerpj                         Monday, November 06, 2000 4:31:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 06, 2000 4:31:42 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:40 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:41 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 06, 2000 4:31:13 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 06, 2000 4:31:13 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:41 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:45 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 06, 2000 4:15:05 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 06, 2000 4:15:05 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:45 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:43 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 06, 2000 4:23:10 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 06, 2000 4:23:10 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:43 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:51 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 06, 2000 3:54:49 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 06, 2000 3:54:49 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:51 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:47 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 06, 2000 4:11:40 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 06, 2000 4:11:40 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:47 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:31 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 06, 2000 9:24:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 06, 2000 9:24:34 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:31 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:29 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Monday, November 06, 2000 9:53:29 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Monday, November 06, 2000 9:53:29 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:29 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:36 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 5:36:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 5:36:42 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:36 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:01:33 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Monday, November 06, 2000 7:08:33 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Monday, November 06, 2000 7:08:33 PM Closed           murraym                          Tuesday, November 07, 2000 7:01:33 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:24 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 06, 2000 11:34:26 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 06, 2000 11:34:26 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:24 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:21 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 11:56:26 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 11:56:26 AM Closed           murraym                          Tuesday, November 07, 2000 7:02:21 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:20 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 06, 2000 12:05:54 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 06, 2000 12:05:54 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:20 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:17 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
received direct mail piece at the wrong address

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 12:22:00 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 12:22:00 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:17 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:14 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 12:44:22 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 12:44:22 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:14 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:13 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 12:52:33 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 12:52:33 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:13 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:02:12 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 06, 2000 1:06:22 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 06, 2000 1:06:22 PM Closed           murraym                          Tuesday, November 07, 2000 7:02:12 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:31 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 7:30:53 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 7:30:53 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:30 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:34 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 8:24:20 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 8:24:20 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:34 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:36 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 07, 2000 8:59:23 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 07, 2000 8:59:23 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:36 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:39 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 9:47:04 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 9:47:04 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:39 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:11 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Tuesday, November 07, 2000 10:09:07 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 07, 2000 10:09:07 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:11 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:58 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 10:20:12 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 10:20:12 AM Closed           blankjw                          Thursday, November 09, 2000 4:09:58 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:59 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 10:27:47 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 10:27:47 AM Closed           blankjw                          Thursday, November 09, 2000 4:09:59 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:36 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 10:44:50 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 10:44:50 AM Closed           blankjw                          Thursday, November 09, 2000 4:08:36 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:00 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 10:38:30 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 10:38:30 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:00 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:12 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Tuesday, November 07, 2000 11:01:54 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Tuesday, November 07, 2000 11:01:54 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:12 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:37 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Tuesday, November 07, 2000 11:05:03 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Tuesday, November 07, 2000 11:05:03 AM Closed           blankjw                          Thursday, November 09, 2000 4:08:37 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:13 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Tuesday, November 07, 2000 11:12:13 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Tuesday, November 07, 2000 11:12:13 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:13 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:38 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 11:38:30 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 11:38:30 AM Closed           blankjw                          Thursday, November 09, 2000 4:08:38 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:14 AM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Post card capibility and Price (off-line capibility)

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 11:43:21 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 11:43:21 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:14 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 11:05:34 AM  dorszte            Status changed from "WorkInProgress" to "Resolved" Friday, November 10, 2000 8:53:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 12:09:30 PM Assigned                                           WorkInProgress   kulasikj                         Tuesday, November 07, 2000 12:09:30 PM Pending                                            Reassign                                           Escalated                                          Resolved         dorszte                          Thursday, November 09, 2000 11:05:34 AM Closed           murraym                          Friday, November 10, 2000 8:53:19 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:43 AM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
receives script error when uploading doc

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 12:20:45 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 12:20:45 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:43 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:39 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 1:39:47 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 1:39:47 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:39 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:15 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 1:43:25 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 1:43:25 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:15 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:51 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Tuesday, November 07, 2000 1:53:30 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 07, 2000 1:53:30 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:51 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 7:35:54 PM  alveloai            Status changed from "New" to "Resolved" Wednesday, November 08, 2000 12:27:25 PM  parkerpj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload lists"        Short Description changed. Thursday, November 09, 2000 4:09:52 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 07, 2000 2:10:13 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Tuesday, November 07, 2000 7:35:54 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:52 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:42 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 2:29:32 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 2:29:32 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:42 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:27 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 2:42:49 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 2:42:49 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:27 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:56 AM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
question how to convert quick books into pdf file

STATUS_HISTORY:
New              morsteinj                        Tuesday, November 07, 2000 2:52:58 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 07, 2000 2:52:58 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:56 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:28 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 07, 2000 2:47:47 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 07, 2000 2:47:47 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:28 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:29 AM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
What is printer dpi and whether they can upload pdf files

STATUS_HISTORY:
New              morsteinj                        Tuesday, November 07, 2000 3:10:58 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 07, 2000 3:10:58 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:29 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:54 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Tuesday, November 07, 2000 3:31:56 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Tuesday, November 07, 2000 3:31:56 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:54 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:32 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 3:32:12 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 3:32:12 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:32 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 2:08:56 PM  blankjw            Status changed from "WorkInProgress" to "Resolved" Friday, November 10, 2000 8:53:18 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 3:45:48 PM Assigned                                           WorkInProgress   bullockt                         Tuesday, November 07, 2000 3:45:48 PM Pending                                            Reassign                                           Escalated                                          Resolved         blankjw                          Thursday, November 09, 2000 2:08:56 PM Closed           murraym                          Friday, November 10, 2000 8:53:18 AM


AUDIT_TRAIL:
Wednesday, November 08, 2000 9:05:16 AM  morsteinj            Status changed from "WorkInProgress" to "Resolved" Thursday, November 09, 2000 4:10:33 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 07, 2000 3:49:24 PM Assigned                                           WorkInProgress   maldonal                         Tuesday, November 07, 2000 3:49:24 PM Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 08, 2000 9:05:16 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:33 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:04 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 4:01:59 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 4:01:59 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:04 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:56 AM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Wants to use a corporate account for payment

STATUS_HISTORY:
New              mackertj                         Tuesday, November 07, 2000 3:53:29 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Tuesday, November 07, 2000 3:53:29 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:56 AM


STATUS_HISTORY:
New              maldonal                         Tuesday, November 07, 2000 4:34:21 PM Assigned                                           WorkInProgress   maldonal                         Tuesday, November 07, 2000 4:34:21 PM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:35 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 07, 2000 4:16:40 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 07, 2000 4:16:40 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:35 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:40 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Tuesday, November 07, 2000 5:03:48 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Tuesday, November 07, 2000 5:03:48 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:40 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:48 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Tuesday, November 07, 2000 9:07:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Tuesday, November 07, 2000 9:07:36 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:48 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:37 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 07, 2000 4:57:06 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Tuesday, November 07, 2000 4:57:06 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:37 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:44 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 07, 2000 5:22:16 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 07, 2000 5:22:16 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:44 AM


STATUS_HISTORY:
New              maldonal                         Tuesday, November 07, 2000 6:12:14 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Tuesday, November 07, 2000 6:12:14 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:42 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:43 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 07, 2000 6:12:17 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Tuesday, November 07, 2000 6:12:17 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:43 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:45 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Tuesday, November 07, 2000 6:58:25 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Tuesday, November 07, 2000 6:58:25 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:45 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:46 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Tuesday, November 07, 2000 7:44:06 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Tuesday, November 07, 2000 7:44:06 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:46 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 8:40:44 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "dorszte" to "delgadom"

STATUS_HISTORY:
New              dorszte                          Saturday, November 04, 2000 10:58:47 AM Assigned                                           WorkInProgress                                     Pending          dorszte                          Saturday, November 04, 2000 10:58:47 AM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Tuesday, November 07, 2000 8:37:31 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "dorszte" to "delgadom"

STATUS_HISTORY:
New              dorszte                          Saturday, November 04, 2000 3:35:55 PM Assigned                                           WorkInProgress                                     Pending          dorszte                          Saturday, November 04, 2000 3:35:55 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Tuesday, November 07, 2000 9:45:38 AM  martinezm            Assigned-to Individual changed from "martinezm" to "morsteinj"        Status changed from "Pending" to "Reassign" Tuesday, November 07, 2000 9:52:13 AM  morsteinj            Status changed from "Reassign" to "Resolved" Thursday, November 09, 2000 4:10:18 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              martinezm                        Thursday, October 26, 2000 2:30:35 PM Assigned                                           WorkInProgress                                     Pending          martinezm                        Thursday, October 26, 2000 2:30:35 PM Reassign         martinezm                        Tuesday, November 07, 2000 9:45:38 AM Escalated                                          Resolved         morsteinj                        Tuesday, November 07, 2000 9:52:13 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:18 AM


AUDIT_TRAIL:
Friday, November 03, 2000 11:54:11 AM  murraym            Assigned-to Individual changed from "morsteinj" to "murraym" Tuesday, November 07, 2000 10:30:43 AM  murraym            Assigned-to Individual changed from "murraym" to "dorszte" Wednesday, November 08, 2000 12:52:33 PM  dorszte            Status changed from "WorkInProgress" to "Pending"

STATUS_HISTORY:
New              morsteinj                        Saturday, October 28, 2000 9:51:46 AM Assigned                                           WorkInProgress   morsteinj                        Saturday, October 28, 2000 9:51:46 AM Pending          dorszte                          Wednesday, November 08, 2000 12:52:33 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:41 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 08, 2000 9:43:23 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 08, 2000 9:43:23 AM Closed           blankjw                          Thursday, November 09, 2000 4:09:41 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:51 AM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Postal Rep requesting Marketing supplies

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 08, 2000 9:54:55 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 08, 2000 9:54:55 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:51 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:49 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 08, 2000 10:54:55 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 08, 2000 10:54:55 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:49 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:50 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 08, 2000 10:57:53 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 08, 2000 10:57:53 AM Closed           blankjw                          Thursday, November 09, 2000 4:10:50 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 2:35:55 PM  blankjw            Status changed from "WorkInProgress" to "Resolved" Friday, November 10, 2000 8:53:15 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Wednesday, November 08, 2000 11:34:35 AM Assigned                                           WorkInProgress   parkerpj                         Wednesday, November 08, 2000 11:34:35 AM Pending                                            Reassign                                           Escalated                                          Resolved         blankjw                          Thursday, November 09, 2000 2:35:55 PM Closed           murraym                          Friday, November 10, 2000 8:53:15 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:07 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 08, 2000 12:41:13 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 08, 2000 12:41:13 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:07 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:06 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 08, 2000 12:04:21 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 08, 2000 12:04:21 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:06 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:57 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 08, 2000 12:53:33 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 08, 2000 12:53:33 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:57 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:09 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Wednesday, November 08, 2000 2:00:35 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 08, 2000 2:00:35 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:09 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:35 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 08, 2000 2:56:39 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 08, 2000 2:56:39 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:35 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:34 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Wednesday, November 08, 2000 2:31:18 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 08, 2000 2:31:18 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:34 AM


STATUS_HISTORY:
New              mackertj                         Wednesday, November 08, 2000 3:22:18 PM Assigned                                           WorkInProgress   mackertj                         Wednesday, November 08, 2000 3:22:18 PM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:10 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Wednesday, November 08, 2000 3:15:02 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 08, 2000 3:15:02 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:10 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:19 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 08, 2000 3:28:47 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 08, 2000 3:28:47 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:19 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 7:39:32 AM  collador            Status changed from "Pending" to "Resolved" Friday, November 10, 2000 8:53:11 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Wednesday, November 08, 2000 3:40:59 PM Assigned                                           WorkInProgress                                     Pending          collador                         Wednesday, November 08, 2000 3:40:59 PM Reassign                                           Escalated                                          Resolved         collador                         Thursday, November 09, 2000 7:39:32 AM Closed           murraym                          Friday, November 10, 2000 8:53:11 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:20 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 08, 2000 3:39:32 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 08, 2000 3:39:32 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:20 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:09:49 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Wednesday, November 08, 2000 3:45:45 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Wednesday, November 08, 2000 3:45:45 PM Closed           blankjw                          Thursday, November 09, 2000 4:09:49 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:40 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Wednesday, November 08, 2000 4:03:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 08, 2000 4:03:42 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:40 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:21 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Wednesday, November 08, 2000 4:19:26 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Wednesday, November 08, 2000 4:19:26 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:21 AM


AUDIT_TRAIL:
Wednesday, November 08, 2000 4:26:40 PM  alveloai            Status changed from "New" to "WorkInProgress"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 08, 2000 4:16:49 PM Assigned                                           WorkInProgress   alveloai                         Wednesday, November 08, 2000 4:26:40 PM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 09, 2000 4:08:41 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 08, 2000 4:26:27 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 08, 2000 4:26:27 PM Closed           blankjw                          Thursday, November 09, 2000 4:08:41 AM


AUDIT_TRAIL:
Wednesday, November 08, 2000 4:49:47 PM  parkerpj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload document"        Short Description changed.        Status changed from "New" to "Pending" Thursday, November 09, 2000 8:50:28 PM  matyasa            Status changed from "Pending" to "WorkInProgress" Friday, November 10, 2000 8:59:49 AM  morsteinj            Status changed from "WorkInProgress" to "Pending" Friday, November 10, 2000 10:50:19 AM  parkerpj            Status changed from "Pending" to "Resolved" Monday, November 13, 2000 8:00:10 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Wednesday, November 08, 2000 4:29:52 PM Assigned                                           WorkInProgress   matyasa                          Thursday, November 09, 2000 8:50:28 PM Pending          morsteinj                        Friday, November 10, 2000 8:59:49 AM Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 10, 2000 10:50:19 AM Closed           murraym                          Monday, November 13, 2000 8:00:10 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:22 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 08, 2000 5:26:53 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 08, 2000 5:26:53 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:22 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:24 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 08, 2000 5:54:21 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 08, 2000 5:54:21 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:24 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:02 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 08, 2000 5:50:08 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 08, 2000 5:50:08 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:02 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:26 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 08, 2000 7:28:52 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 08, 2000 7:28:52 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:26 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:25 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 08, 2000 5:59:23 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 08, 2000 5:59:23 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:25 AM


STATUS_HISTORY:
New              alveloai                         Wednesday, November 08, 2000 7:40:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:40 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Wednesday, November 08, 2000 8:05:23 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Wednesday, November 08, 2000 8:05:23 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:40 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:05 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 08, 2000 9:54:00 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Wednesday, November 08, 2000 9:54:00 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:05 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:41 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Wednesday, November 08, 2000 10:46:39 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Wednesday, November 08, 2000 10:46:39 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:41 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 4:10:42 AM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 08, 2000 10:56:17 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 08, 2000 10:56:17 PM Closed           blankjw                          Thursday, November 09, 2000 4:10:42 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:53:10 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 09, 2000 7:48:48 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 09, 2000 7:48:48 AM Closed           murraym                          Friday, November 10, 2000 8:53:10 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:53:09 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Thursday, November 09, 2000 7:58:28 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Thursday, November 09, 2000 7:58:28 AM Closed           murraym                          Friday, November 10, 2000 8:53:09 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 6:47:36 PM  matyasa            Status changed from "WorkInProgress" to "Resolved" Friday, November 10, 2000 8:53:08 AM  murraym            Status changed from "Resolved" to "Closed" Friday, November 10, 2000 5:32:06 PM  blankjw            Status changed from "Closed" to "Pending" Friday, November 10, 2000 8:18:44 PM  blankjw            Status changed from "Pending" to "Resolved" Monday, November 13, 2000 8:00:09 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Thursday, November 09, 2000 9:09:56 AM Assigned                                           WorkInProgress   collador                         Thursday, November 09, 2000 9:09:56 AM Pending          blankjw                          Friday, November 10, 2000 5:32:06 PM Reassign                                           Escalated                                          Resolved         blankjw                          Friday, November 10, 2000 8:18:44 PM Closed           murraym                          Monday, November 13, 2000 8:00:09 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:53:05 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Thursday, November 09, 2000 9:34:30 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Thursday, November 09, 2000 9:34:30 AM Closed           murraym                          Friday, November 10, 2000 8:53:05 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:53:04 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 09, 2000 9:38:25 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 09, 2000 9:38:25 AM Closed           murraym                          Friday, November 10, 2000 8:53:04 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:53:01 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Thursday, November 09, 2000 10:21:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Thursday, November 09, 2000 10:21:19 AM Closed           murraym                          Friday, November 10, 2000 8:53:01 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:53:00 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Thursday, November 09, 2000 10:44:39 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Thursday, November 09, 2000 10:44:39 AM Closed           murraym                          Friday, November 10, 2000 8:53:00 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Thursday, November 09, 2000 10:51:20 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Thursday, November 09, 2000 10:51:20 AM Closed           murraym                          Friday, November 10, 2000 8:52:59 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:58 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Mckelvy-question if mol will become available for non-proift mailers.

STATUS_HISTORY:
New              morsteinj                        Thursday, November 09, 2000 11:04:32 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 09, 2000 11:04:32 AM Closed           murraym                          Friday, November 10, 2000 8:52:57 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:56 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Thursday, November 09, 2000 11:07:09 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 09, 2000 11:07:09 AM Closed           murraym                          Friday, November 10, 2000 8:52:56 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:55 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Thursday, November 09, 2000 11:08:05 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Thursday, November 09, 2000 11:08:05 AM Closed           murraym                          Friday, November 10, 2000 8:52:55 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 12:09:11 PM  bullockt            Status changed from "WorkInProgress" to "Resolved" Friday, November 10, 2000 8:52:51 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Thursday, November 09, 2000 11:51:42 AM Assigned                                           WorkInProgress   bullockt                         Thursday, November 09, 2000 11:51:42 AM Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Thursday, November 09, 2000 12:09:11 PM Closed           murraym                          Friday, November 10, 2000 8:52:51 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:48 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Thursday, November 09, 2000 1:03:10 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Thursday, November 09, 2000 1:03:10 PM Closed           murraym                          Friday, November 10, 2000 8:52:48 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:50 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Thursday, November 09, 2000 11:55:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 09, 2000 11:55:19 AM Closed           murraym                          Friday, November 10, 2000 8:52:50 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:42 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 09, 2000 2:09:27 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 09, 2000 2:09:27 PM Closed           murraym                          Friday, November 10, 2000 8:52:42 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:46 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Thursday, November 09, 2000 1:22:26 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 09, 2000 1:22:26 PM Closed           murraym                          Friday, November 10, 2000 8:52:46 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:39 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              martinezm                        Thursday, November 09, 2000 4:34:15 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         martinezm                        Thursday, November 09, 2000 4:34:15 PM Closed           murraym                          Friday, November 10, 2000 8:52:39 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Thursday, November 09, 2000 6:00:10 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Thursday, November 09, 2000 6:00:10 PM Closed           murraym                          Friday, November 10, 2000 8:52:34 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:38 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              martinezm                        Thursday, November 09, 2000 4:34:16 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         martinezm                        Thursday, November 09, 2000 4:34:16 PM Closed           murraym                          Friday, November 10, 2000 8:52:38 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:30 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 09, 2000 7:45:37 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Thursday, November 09, 2000 7:45:37 PM Closed           murraym                          Friday, November 10, 2000 8:52:30 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:21 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Thursday, November 09, 2000 10:27:50 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Thursday, November 09, 2000 10:27:50 PM Closed           murraym                          Friday, November 10, 2000 8:52:21 AM


AUDIT_TRAIL:
Friday, November 10, 2000 8:52:18 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
posibility to send and recieve mail from another country

STATUS_HISTORY:
New              alveloai                         Thursday, November 09, 2000 10:44:29 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Thursday, November 09, 2000 10:44:29 PM Closed           murraym                          Friday, November 10, 2000 8:52:18 AM


AUDIT_TRAIL:
Monday, November 13, 2000 8:00:06 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 10, 2000 9:31:12 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 10, 2000 9:31:12 AM Closed           murraym                          Monday, November 13, 2000 8:00:06 AM


AUDIT_TRAIL:
Monday, November 13, 2000 8:00:03 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Friday, November 10, 2000 9:40:28 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 10, 2000 9:40:28 AM Closed           murraym                          Monday, November 13, 2000 8:00:03 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:57 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 10, 2000 10:48:26 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 10, 2000 10:48:26 AM Closed           murraym                          Monday, November 13, 2000 7:59:57 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:56 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 10, 2000 11:04:54 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 10, 2000 11:04:54 AM Closed           murraym                          Monday, November 13, 2000 7:59:56 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:54 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 10, 2000 12:02:47 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 10, 2000 12:02:47 PM Closed           murraym                          Monday, November 13, 2000 7:59:54 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:49 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
General inquiring about capabilities and pricing

STATUS_HISTORY:
New              morsteinj                        Friday, November 10, 2000 1:49:27 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 10, 2000 1:49:27 PM Closed           murraym                          Monday, November 13, 2000 7:59:48 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:46 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 10, 2000 2:49:52 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 10, 2000 2:49:52 PM Closed           murraym                          Monday, November 13, 2000 7:59:46 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:11 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              blankjw                          Friday, November 10, 2000 5:41:06 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         blankjw                          Friday, November 10, 2000 5:41:06 PM Closed           murraym                          Monday, November 13, 2000 7:59:11 AM


STATUS_HISTORY:
New              blankjw                          Friday, November 10, 2000 6:09:28 PM Assigned                                           WorkInProgress   blankjw                          Friday, November 10, 2000 6:09:28 PM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:09 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Friday, November 10, 2000 6:17:28 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Friday, November 10, 2000 6:17:28 PM Closed           murraym                          Monday, November 13, 2000 7:59:09 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:43 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 10, 2000 3:31:37 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 10, 2000 3:31:37 PM Closed           murraym                          Monday, November 13, 2000 7:59:43 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:50 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
showing 2 pages in document but the second page is blank

STATUS_HISTORY:
New              morsteinj                        Friday, November 10, 2000 1:20:41 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 10, 2000 1:20:41 PM Closed           murraym                          Monday, November 13, 2000 7:59:50 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:52 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 10, 2000 12:12:54 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 10, 2000 12:12:54 PM Closed           murraym                          Monday, November 13, 2000 7:59:52 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:55 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 10, 2000 11:40:30 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 10, 2000 11:40:30 AM Closed           murraym                          Monday, November 13, 2000 7:59:55 AM


AUDIT_TRAIL:
Monday, November 13, 2000 8:00:01 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 10, 2000 10:04:55 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 10, 2000 10:04:55 AM Closed           murraym                          Monday, November 13, 2000 8:00:01 AM


AUDIT_TRAIL:
Monday, November 13, 2000 8:00:02 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, November 10, 2000 9:51:57 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, November 10, 2000 9:51:57 AM Closed           murraym                          Monday, November 13, 2000 8:00:02 AM


AUDIT_TRAIL:
Monday, November 13, 2000 8:00:00 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 10, 2000 10:14:11 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 10, 2000 10:14:11 AM Closed           murraym                          Monday, November 13, 2000 8:00:00 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 10, 2000 10:38:07 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 10, 2000 10:38:07 AM Closed           murraym                          Monday, November 13, 2000 7:59:59 AM


AUDIT_TRAIL:
Tuesday, September 12, 2000 3:14:29 PM  collador            Details changed.        Status changed from "Assigned" to "Pending" Tuesday, September 12, 2000 3:16:10 PM  collador            Category changed from "PO Online" to "MOL"        Item Affected changed from "Other" to "View uploaded document"        Short Description changed. Wednesday, September 13, 2000 10:40:26 AM  murraym            Assigned-to Individual changed from "" to "morsteinj" Thursday, September 14, 2000 9:04:02 AM  morsteinj            Status changed from "Pending" to "Resolved" Thursday, September 14, 2000 9:08:25 AM  morsteinj            Status changed from "Resolved" to "Pending" Friday, September 22, 2000 2:33:30 PM  dorszte            Short Description changed. Monday, November 13, 2000 10:56:39 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:20:11 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              collador                         Tuesday, September 12, 2000 2:57:59 PM Assigned         collador                         Tuesday, September 12, 2000 2:57:59 PM WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:20:11 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, September 14, 2000 9:04:02 AM Closed           blankjw                          Monday, November 13, 2000 10:56:39 PM


AUDIT_TRAIL:
Tuesday, September 12, 2000 1:02:56 PM  collador            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "View uploaded document"        Short Description changed.        Status changed from "Assigned" to "Pending" Wednesday, September 13, 2000 10:40:47 AM  murraym            Assigned-to Individual changed from "" to "morsteinj" Friday, September 22, 2000 2:29:37 PM  dorszte            Short Description changed. Monday, November 13, 2000 10:56:41 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:20:13 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              collador                         Tuesday, September 12, 2000 12:58:03 PM Assigned         collador                         Tuesday, September 12, 2000 12:58:03 PM WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:20:13 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:56:41 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:56:17 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:51 AM  murraym            Status changed from "Closed" to "Pending" Thursday, November 16, 2000 2:25:25 PM  kulasikj            Status changed from "Pending" to "Resolved" Friday, November 17, 2000 6:57:25 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, October 08, 2000 10:35:16 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:51 AM Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 2:25:25 PM Closed           murraym                          Friday, November 17, 2000 6:57:25 AM


AUDIT_TRAIL:
Thursday, October 05, 2000 12:28:48 PM  limneoss            Status changed from "Resolved" to "Pending" Thursday, October 05, 2000 12:32:20 PM  murraym            Short Description changed. Tuesday, October 17, 2000 9:09:30 AM  murraym            Assigned-to Individual changed from "" to "limneoss" Monday, November 13, 2000 10:56:32 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:20:05 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              limneoss                         Thursday, October 05, 2000 12:01:22 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:20:05 AM Reassign                                           Escalated                                          Resolved         limneoss                         Thursday, October 05, 2000 12:01:22 PM Closed           blankjw                          Monday, November 13, 2000 10:56:32 PM


AUDIT_TRAIL:
Wednesday, October 04, 2000 12:06:12 PM  bullockt            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Preferences"        Short Description changed. Wednesday, October 04, 2000 1:30:23 PM  murraym            Assigned-to Individual changed from "" to "bullockt" Wednesday, October 18, 2000 6:41:45 PM  blankjw            Assigned-to Individual changed from "bullockt" to "morsteinj" Monday, November 13, 2000 10:56:36 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:20:09 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              bullockt                         Wednesday, October 04, 2000 12:00:38 PM Assigned                                           WorkInProgress   blankjw                          Wednesday, October 18, 2000 6:41:45 PM Pending          murraym                          Tuesday, November 14, 2000 7:20:09 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:56:36 PM


AUDIT_TRAIL:
Tuesday, October 17, 2000 9:07:42 AM  murraym            Assigned-to Individual changed from "" to "bullockt" Wednesday, October 18, 2000 6:41:43 PM  blankjw            Assigned-to Individual changed from "bullockt" to "morsteinj" Monday, November 13, 2000 10:56:12 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:19:46 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              bullockt                         Wednesday, October 11, 2000 11:59:58 AM Assigned                                           WorkInProgress   blankjw                          Wednesday, October 18, 2000 6:41:43 PM Pending          murraym                          Tuesday, November 14, 2000 7:19:46 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:56:12 PM


AUDIT_TRAIL:
Wednesday, October 25, 2000 11:48:06 AM  murraym            Details changed. Wednesday, October 25, 2000 12:12:15 PM  murraym            Item Affected changed from "Product information" to "Credit card"        Short Description changed. Monday, November 13, 2000 10:56:04 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:38 AM  murraym            Status changed from "Closed" to "Pending" Wednesday, November 15, 2000 7:42:47 AM  kulasikj            Status changed from "Pending" to "Resolved" Thursday, November 16, 2000 7:07:07 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, October 22, 2000 1:35:36 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:38 AM Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 15, 2000 7:42:47 AM Closed           murraym                          Thursday, November 16, 2000 7:07:07 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:52 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:19:27 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              maldonal                         Tuesday, October 24, 2000 9:04:03 PM Assigned                                           WorkInProgress   maldonal                         Tuesday, October 24, 2000 9:04:03 PM Pending          murraym                          Tuesday, November 14, 2000 7:19:27 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:52 PM


AUDIT_TRAIL:
Tuesday, November 07, 2000 1:57:54 AM  blankjw            Details changed. Monday, November 13, 2000 10:55:49 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:24 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              morsteinj                        Wednesday, October 25, 2000 9:49:16 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:24 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:49 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:46 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:21 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              matyasa                          Wednesday, October 25, 2000 9:30:05 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:21 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:45 PM


AUDIT_TRAIL:
Friday, November 03, 2000 1:30:51 PM  dorszte            Status changed from "Assigned" to "Pending" Tuesday, November 07, 2000 1:19:56 AM  blankjw            Item Affected changed from "Assemble Order" to "View uploaded document" Monday, November 13, 2000 10:55:42 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:18 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              dorszte                          Thursday, October 26, 2000 1:37:12 PM Assigned         dorszte                          Thursday, October 26, 2000 1:37:12 PM WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:18 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:42 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:37 PM  blankjw            Status changed from "New" to "Closed" Tuesday, November 14, 2000 7:19:13 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              blankjw                          Friday, October 27, 2000 2:37:21 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:13 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:37 PM


AUDIT_TRAIL:
Monday, October 30, 2000 11:41:31 AM  kulasikj            Details changed.        Short Description changed. Monday, November 13, 2000 10:55:31 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:19:06 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              kulasikj                         Monday, October 30, 2000 11:38:32 AM Assigned                                           WorkInProgress   kulasikj                         Monday, October 30, 2000 11:38:32 AM Pending          murraym                          Tuesday, November 14, 2000 7:19:06 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:31 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:27 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:19:03 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              maldonal                         Monday, October 30, 2000 3:48:57 PM Assigned                                           WorkInProgress   maldonal                         Monday, October 30, 2000 3:48:57 PM Pending          murraym                          Tuesday, November 14, 2000 7:19:03 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:27 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:26 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:01 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              blankjw                          Monday, October 30, 2000 9:44:29 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:01 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:26 PM


AUDIT_TRAIL:
Tuesday, October 31, 2000 11:48:50 PM  blankjw            Status changed from "Resolved" to "WorkInProgress" Monday, November 13, 2000 10:55:21 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:57 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              jhasam1a                         Tuesday, October 31, 2000 7:29:20 PM Assigned                                           WorkInProgress   blankjw                          Tuesday, October 31, 2000 11:48:50 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:57 AM Reassign                                           Escalated                                          Resolved         jhasam1a                         Tuesday, October 31, 2000 7:29:20 PM Closed           blankjw                          Monday, November 13, 2000 10:55:20 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:12 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:49 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              alveloai                         Thursday, November 02, 2000 11:25:26 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:49 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:12 PM


AUDIT_TRAIL:
Tuesday, November 07, 2000 10:44:22 AM  morsteinj            Short Description changed. Monday, November 13, 2000 10:55:10 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:47 AM  murraym            Status changed from "Closed" to "Pending"

SHORT_DESC:
printer problem, poor quality of printing

STATUS_HISTORY:
New              morsteinj                        Friday, November 03, 2000 3:34:29 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:47 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:10 PM


AUDIT_TRAIL:
Monday, November 06, 2000 4:33:31 PM  blankjw            Status changed from "WorkInProgress" to "Pending" Tuesday, November 07, 2000 2:16:14 PM  kulasikj            Short Description changed. Monday, November 13, 2000 10:55:04 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:41 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 14, 2000 8:20:29 AM  morsteinj            Status changed from "Pending" to "Resolved" Thursday, November 16, 2000 7:07:06 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 04, 2000 9:42:57 AM Assigned                                           WorkInProgress   morsteinj                        Saturday, November 04, 2000 9:42:57 AM Pending          murraym                          Tuesday, November 14, 2000 7:18:41 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 14, 2000 8:20:29 AM Closed           murraym                          Thursday, November 16, 2000 7:07:06 AM


AUDIT_TRAIL:
Friday, November 03, 2000 11:54:11 AM  murraym            Assigned-to Individual changed from "morsteinj" to "murraym" Tuesday, November 07, 2000 10:30:43 AM  murraym            Assigned-to Individual changed from "murraym" to "dorszte" Wednesday, November 08, 2000 12:52:33 PM  dorszte            Status changed from "WorkInProgress" to "Pending" Monday, November 13, 2000 10:55:32 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:08 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              morsteinj                        Saturday, October 28, 2000 9:51:46 AM Assigned                                           WorkInProgress   morsteinj                        Saturday, October 28, 2000 9:51:46 AM Pending          murraym                          Tuesday, November 14, 2000 7:19:08 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:32 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:54:52 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:30 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 07, 2000 4:34:21 PM Assigned                                           WorkInProgress   maldonal                         Tuesday, November 07, 2000 4:34:21 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:30 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:54:52 PM


AUDIT_TRAIL:
Saturday, November 04, 2000 10:40:05 AM  dorszte            Details changed. Saturday, November 04, 2000 2:38:30 PM  dorszte            Short Description changed. Tuesday, November 07, 2000 8:55:03 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "alveloai" to "delgadom"        Short Description changed. Wednesday, November 08, 2000 1:15:33 PM  dorszte            Short Description changed. Monday, November 13, 2000 10:55:15 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:52 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 01, 2000 6:16:30 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:52 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:15 PM


AUDIT_TRAIL:
Tuesday, November 07, 2000 8:40:44 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "dorszte" to "delgadom" Monday, November 13, 2000 10:55:02 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:40 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              dorszte                          Saturday, November 04, 2000 10:58:47 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:39 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:02 PM


AUDIT_TRAIL:
Tuesday, November 07, 2000 8:37:31 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "dorszte" to "delgadom" Monday, November 13, 2000 10:55:01 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:38 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              dorszte                          Saturday, November 04, 2000 3:35:55 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:38 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:01 PM


AUDIT_TRAIL:
Tuesday, October 31, 2000 4:46:35 PM  bullockt            Details changed. Tuesday, November 07, 2000 9:10:23 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "bullockt" to "delgadom" Monday, November 13, 2000 10:55:22 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:58 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              bullockt                         Tuesday, October 31, 2000 4:12:15 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:58 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:55:22 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:54:44 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:22 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 08, 2000 3:22:18 PM Assigned                                           WorkInProgress   mackertj                         Wednesday, November 08, 2000 3:22:18 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:22 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:54:44 PM


AUDIT_TRAIL:
Wednesday, November 08, 2000 4:26:40 PM  alveloai            Status changed from "New" to "WorkInProgress" Monday, November 13, 2000 10:54:43 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:21 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 08, 2000 4:16:49 PM Assigned                                           WorkInProgress   alveloai                         Wednesday, November 08, 2000 4:26:40 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:21 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:54:43 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:54:08 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:17:49 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              blankjw                          Friday, November 10, 2000 6:09:28 PM Assigned                                           WorkInProgress   blankjw                          Friday, November 10, 2000 6:09:28 PM Pending          murraym                          Tuesday, November 14, 2000 7:17:49 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:54:08 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:54:04 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:17:46 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 14, 2000 8:13:25 AM  morsteinj            Status changed from "Pending" to "Resolved" Thursday, November 16, 2000 7:07:03 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 11, 2000 7:54:35 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:17:46 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 14, 2000 8:13:25 AM Closed           murraym                          Thursday, November 16, 2000 7:07:03 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:08 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 11, 2000 10:48:40 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 11, 2000 10:48:40 AM Closed           murraym                          Monday, November 13, 2000 7:59:08 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:23:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 11, 2000 12:15:55 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 11, 2000 12:15:55 PM Closed           murraym                          Monday, November 13, 2000 7:23:59 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:23:57 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              dorszte                          Saturday, November 11, 2000 12:22:22 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         dorszte                          Saturday, November 11, 2000 12:22:22 PM Closed           murraym                          Monday, November 13, 2000 7:23:57 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:23:56 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 11, 2000 12:38:05 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 11, 2000 12:38:05 PM Closed           murraym                          Monday, November 13, 2000 7:23:56 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:23:55 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Kay-problems accessing mol using Netscape

STATUS_HISTORY:
New              morsteinj                        Saturday, November 11, 2000 12:56:17 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 11, 2000 12:56:17 PM Closed           murraym                          Monday, November 13, 2000 7:23:55 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:23:51 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Saturday, November 11, 2000 7:32:16 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Saturday, November 11, 2000 7:32:16 PM Closed           murraym                          Monday, November 13, 2000 7:23:51 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:23:54 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Saturday, November 11, 2000 2:46:33 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Saturday, November 11, 2000 2:46:33 PM Closed           murraym                          Monday, November 13, 2000 7:23:54 AM


AUDIT_TRAIL:
Sunday, November 12, 2000 11:54:22 AM  matyasa            Item Affected changed from "Credit card" to "Product information"        Short Description changed. Monday, November 13, 2000 1:06:19 PM  kulasikj            Status changed from "Pending" to "Resolved" Tuesday, November 14, 2000 6:32:47 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Saturday, November 11, 2000 6:22:31 PM Assigned                                           WorkInProgress                                     Pending          matyasa                          Saturday, November 11, 2000 6:22:31 PM Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 1:06:19 PM Closed           murraym                          Tuesday, November 14, 2000 6:32:47 AM


AUDIT_TRAIL:
Monday, November 13, 2000 7:59:07 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Sunday, November 12, 2000 1:04:44 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Sunday, November 12, 2000 1:04:44 PM Closed           murraym                          Monday, November 13, 2000 7:59:07 AM


AUDIT_TRAIL:
Monday, November 13, 2000 9:49:15 AM  kulasikj            Status changed from "Pending" to "Resolved" Tuesday, November 14, 2000 6:32:46 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 7:26:10 AM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Monday, November 13, 2000 7:26:10 AM Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 9:49:15 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:46 AM


AUDIT_TRAIL:
Monday, November 13, 2000 9:05:54 AM  parkerpj            Short Description changed. Monday, November 13, 2000 10:53:54 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:17:35 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              parkerpj                         Monday, November 13, 2000 8:57:53 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:17:35 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:53:54 PM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:41 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 13, 2000 9:28:38 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 13, 2000 9:28:38 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:41 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:40 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Needs a Specfic Price quote and Post casd capibility?

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 9:44:52 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 9:44:52 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:40 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 13, 2000 11:07:43 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 13, 2000 11:07:43 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:34 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:33 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 11:13:51 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 11:13:51 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:33 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:30 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 13, 2000 11:36:58 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 13, 2000 11:36:58 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:30 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:53:48 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:17:30 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              collador                         Monday, November 13, 2000 11:20:24 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:17:30 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:53:48 PM


AUDIT_TRAIL:
Monday, November 13, 2000 4:44:52 PM  maldonal            Status changed from "New" to "Resolved" Tuesday, November 14, 2000 6:31:51 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 13, 2000 4:40:26 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 13, 2000 4:44:52 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:51 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:53:37 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:17:20 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              collador                         Monday, November 13, 2000 4:38:20 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:17:20 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:53:37 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:53:39 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:17:21 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              bullockt                         Monday, November 13, 2000 4:17:19 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:17:21 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:53:39 PM


AUDIT_TRAIL:
Monday, November 13, 2000 4:17:21 PM  maldonal            Status changed from "New" to "Resolved" Tuesday, November 14, 2000 6:31:54 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 13, 2000 4:13:21 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 13, 2000 4:17:21 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:54 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:31:58 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 13, 2000 4:01:46 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 13, 2000 4:01:46 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:58 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:03 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 3:10:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 3:10:34 PM Closed           murraym                          Tuesday, November 14, 2000 6:32:03 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:07 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 2:41:31 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 2:41:31 PM Closed           murraym                          Tuesday, November 14, 2000 6:32:07 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:15 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Product over view question/how does it work?

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 1:50:25 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 1:50:25 PM Closed           murraym                          Tuesday, November 14, 2000 6:32:15 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:31:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Monday, November 13, 2000 8:46:56 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Monday, November 13, 2000 8:46:56 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:34 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:31:38 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Monday, November 13, 2000 8:43:58 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Monday, November 13, 2000 8:43:58 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:38 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:31:47 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 13, 2000 5:00:44 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 13, 2000 5:00:44 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:47 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:31:44 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Monday, November 13, 2000 6:42:52 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Monday, November 13, 2000 6:42:52 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:44 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:31:48 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 13, 2000 4:47:38 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 13, 2000 4:47:38 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:48 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:31:49 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 13, 2000 4:47:24 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 13, 2000 4:47:24 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:49 AM


AUDIT_TRAIL:
Monday, November 13, 2000 4:40:12 PM  collador            Status changed from "Pending" to "Resolved" Tuesday, November 14, 2000 6:31:52 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 13, 2000 4:39:33 PM Assigned                                           WorkInProgress                                     Pending          collador                         Monday, November 13, 2000 4:39:33 PM Reassign                                           Escalated                                          Resolved         collador                         Monday, November 13, 2000 4:40:12 PM Closed           murraym                          Tuesday, November 14, 2000 6:31:52 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:29 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 13, 2000 11:42:48 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 13, 2000 11:42:48 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:29 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:24 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 13, 2000 11:51:51 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 13, 2000 11:51:51 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:24 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:26 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Softwarer requirements and Process flow ?

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 11:51:26 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 11:51:26 AM Closed           murraym                          Tuesday, November 14, 2000 6:32:26 AM


AUDIT_TRAIL:
Monday, November 13, 2000 1:13:40 PM  blankjw            Details changed.        Status changed from "New" to "Pending" Monday, November 13, 2000 4:03:46 PM  blankjw            Category changed from "PO Online" to "MOL"        Item Affected changed from "Other" to "Account Credit" Monday, November 13, 2000 4:50:22 PM  delgadom            Status changed from "Pending" to "Resolved" Tuesday, November 14, 2000 6:32:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              blankjw                          Monday, November 13, 2000 12:57:29 PM Assigned                                           WorkInProgress                                     Pending          blankjw                          Monday, November 13, 2000 1:13:40 PM Reassign                                           Escalated                                          Resolved         delgadom                         Monday, November 13, 2000 4:50:22 PM Closed           murraym                          Tuesday, November 14, 2000 6:32:19 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:16 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 1:10:37 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 1:10:37 PM Closed           murraym                          Tuesday, November 14, 2000 6:32:16 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:53:45 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:17:27 AM  murraym            Status changed from "Closed" to "Pending"

STATUS_HISTORY:
New              bullockt                         Monday, November 13, 2000 1:09:34 PM Assigned                                           WorkInProgress   bullockt                         Monday, November 13, 2000 1:09:34 PM Pending          murraym                          Tuesday, November 14, 2000 7:17:27 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:53:45 PM


AUDIT_TRAIL:
Tuesday, November 14, 2000 6:32:10 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 13, 2000 2:14:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 13, 2000 2:14:42 PM Closed           murraym                          Tuesday, November 14, 2000 6:32:10 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:07:01 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 14, 2000 8:16:18 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 14, 2000 8:16:18 AM Closed           murraym                          Thursday, November 16, 2000 7:07:01 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:07:00 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 14, 2000 8:41:27 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 14, 2000 8:41:27 AM Closed           murraym                          Thursday, November 16, 2000 7:07:00 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 12:56:00 PM  blankjw            Status changed from "New" to "WorkInProgress" Wednesday, November 15, 2000 9:50:37 AM  bullockt            Status changed from "WorkInProgress" to "Pending"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 11:23:56 AM Assigned                                           WorkInProgress   blankjw                          Tuesday, November 14, 2000 12:56:00 PM Pending          bullockt                         Wednesday, November 15, 2000 9:50:37 AM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Tuesday, November 14, 2000 10:28:14 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Tuesday, November 14, 2000 10:28:14 AM Closed           murraym                          Thursday, November 16, 2000 7:06:59 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:58 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 14, 2000 11:33:21 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 14, 2000 11:33:21 AM Closed           murraym                          Thursday, November 16, 2000 7:06:58 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 8:41:18 AM  morsteinj            Status changed from "WorkInProgress" to "Pending" Thursday, November 16, 2000 9:19:55 AM  morsteinj            Status changed from "Pending" to "Resolved" Friday, November 17, 2000 6:57:10 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 12:44:46 PM Assigned                                           WorkInProgress   bullockt                         Tuesday, November 14, 2000 12:44:46 PM Pending          morsteinj                        Thursday, November 16, 2000 8:41:18 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 16, 2000 9:19:55 AM Closed           murraym                          Friday, November 17, 2000 6:57:10 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:56 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 11:54:51 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 14, 2000 11:54:51 AM Closed           murraym                          Thursday, November 16, 2000 7:06:56 AM


STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 1:24:34 PM Assigned                                           WorkInProgress                                     Pending          bullockt                         Tuesday, November 14, 2000 1:24:34 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:55 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 3:29:50 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 14, 2000 3:29:50 PM Closed           murraym                          Thursday, November 16, 2000 7:06:55 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:54 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 14, 2000 3:52:25 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 14, 2000 3:52:25 PM Closed           murraym                          Thursday, November 16, 2000 7:06:54 AM


AUDIT_TRAIL:
Wednesday, November 15, 2000 11:17:56 AM  bullockt            Status changed from "Resolved" to "WorkInProgress" Thursday, November 16, 2000 5:38:08 PM  parkerpj            Status changed from "WorkInProgress" to "Pending" Saturday, November 18, 2000 1:16:10 PM  morsteinj            Status changed from "Pending" to "Resolved"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 14, 2000 3:56:29 PM Assigned                                           WorkInProgress   bullockt                         Wednesday, November 15, 2000 11:17:56 AM Pending          parkerpj                         Thursday, November 16, 2000 5:38:08 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 18, 2000 1:16:10 PM Closed


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:52 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 4:09:08 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 14, 2000 4:09:08 PM Closed           murraym                          Thursday, November 16, 2000 7:06:52 AM


AUDIT_TRAIL:
Tuesday, November 14, 2000 4:12:09 PM  maldonal            Status changed from "New" to "Resolved" Thursday, November 16, 2000 7:06:51 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 14, 2000 4:09:22 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Tuesday, November 14, 2000 4:12:09 PM Closed           murraym                          Thursday, November 16, 2000 7:06:51 AM


AUDIT_TRAIL:
Wednesday, November 15, 2000 8:40:34 AM  collador            Status changed from "Pending" to "Resolved" Thursday, November 16, 2000 7:06:50 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Tuesday, November 14, 2000 4:16:58 PM Assigned                                           WorkInProgress                                     Pending          collador                         Tuesday, November 14, 2000 4:16:58 PM Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 15, 2000 8:40:34 AM Closed           murraym                          Thursday, November 16, 2000 7:06:50 AM


AUDIT_TRAIL:
Wednesday, November 15, 2000 3:41:10 PM  collador            Status changed from "Pending" to "Resolved" Thursday, November 16, 2000 7:06:48 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Tuesday, November 14, 2000 6:00:21 PM Assigned                                           WorkInProgress                                     Pending          alveloai                         Tuesday, November 14, 2000 6:00:21 PM Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 15, 2000 3:41:10 PM Closed           murraym                          Thursday, November 16, 2000 7:06:48 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:47 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 6:41:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 14, 2000 6:41:36 PM Closed           murraym                          Thursday, November 16, 2000 7:06:47 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:46 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Tuesday, November 14, 2000 7:29:13 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Tuesday, November 14, 2000 7:29:13 PM Closed           murraym                          Thursday, November 16, 2000 7:06:46 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:45 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 14, 2000 8:11:27 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Tuesday, November 14, 2000 8:11:27 PM Closed           murraym                          Thursday, November 16, 2000 7:06:45 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:43 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Tuesday, November 14, 2000 9:27:31 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Tuesday, November 14, 2000 9:27:31 PM Closed           murraym                          Thursday, November 16, 2000 7:06:43 AM


AUDIT_TRAIL:
Tuesday, September 19, 2000 4:11:10 PM  maldonal            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MOLProgMgmt"        Details changed.        Status changed from "New" to "Pending" Tuesday, September 19, 2000 4:12:11 PM  maldonal            Details changed. Monday, November 13, 2000 10:56:37 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:20:10 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 14, 2000 8:09:06 AM  murraym            Assigned-to Group changed from "HD-MOLProgMgmt" to "HD-POLHelpDesk"        Assigned-to Individual changed from "" to "morsteinj"

STATUS_HISTORY:
New              maldonal                         Tuesday, September 19, 2000 3:51:53 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:20:10 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:56:37 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:54:38 PM  blankjw            Status changed from "New" to "Closed" Tuesday, November 14, 2000 7:18:16 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 14, 2000 7:36:20 AM  murraym            Assigned-to Individual changed from "" to "alveloai" Wednesday, November 15, 2000 2:43:37 PM  alveloai            Status changed from "Pending" to "Resolved" Thursday, November 16, 2000 7:07:04 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 08, 2000 7:40:36 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:16 AM Reassign                                           Escalated                                          Resolved         alveloai                         Wednesday, November 15, 2000 2:43:37 PM Closed           murraym                          Thursday, November 16, 2000 7:07:04 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 5:49:47 PM  maldonal            Details changed.        Status changed from "New" to "Pending" Monday, November 13, 2000 10:54:25 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:05 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 14, 2000 7:34:38 AM  murraym            Assigned-to Individual changed from "" to "morsteinj" Saturday, November 18, 2000 12:36:03 PM  morsteinj            Category changed from "PO Online" to "MOL"        Item Affected changed from "Other" to "Upload document" Saturday, November 18, 2000 1:04:15 PM  morsteinj            Short Description changed.

STATUS_HISTORY:
New              maldonal                         Thursday, November 09, 2000 5:34:37 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:05 AM Reassign                                           Escalated                                          Resolved                                           Closed           blankjw                          Monday, November 13, 2000 10:54:25 PM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:42 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Wednesday, November 15, 2000 7:45:37 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 15, 2000 7:45:37 AM Closed           murraym                          Thursday, November 16, 2000 7:06:42 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:39 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 15, 2000 11:19:26 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 15, 2000 11:19:26 AM Closed           murraym                          Thursday, November 16, 2000 7:06:39 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:40 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 15, 2000 10:57:39 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 15, 2000 10:57:39 AM Closed           murraym                          Thursday, November 16, 2000 7:06:40 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:37 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 15, 2000 11:19:59 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 15, 2000 11:19:59 AM Closed           murraym                          Thursday, November 16, 2000 7:06:37 AM


AUDIT_TRAIL:
Wednesday, November 15, 2000 3:58:23 PM  bullockt            Status changed from "WorkInProgress" to "Resolved" Thursday, November 16, 2000 7:06:38 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 15, 2000 11:19:55 AM Assigned                                           WorkInProgress   bullockt                         Wednesday, November 15, 2000 11:19:55 AM Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 15, 2000 3:58:23 PM Closed           murraym                          Thursday, November 16, 2000 7:06:38 AM


SHORT_DESC:
List will not upload/list not recognized/"can not open mai llist" "can not open document".

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 15, 2000 11:27:06 AM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Wednesday, November 15, 2000 11:27:06 AM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:35 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 15, 2000 11:30:36 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 15, 2000 11:30:36 AM Closed           murraym                          Thursday, November 16, 2000 7:06:35 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 2:18:38 PM  kulasikj            Status changed from "Pending" to "Resolved" Friday, November 17, 2000 6:57:02 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Can not log in gets stuck in a loop, what should they do?

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 15, 2000 2:02:24 PM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Wednesday, November 15, 2000 2:02:24 PM Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 2:18:38 PM Closed           murraym                          Friday, November 17, 2000 6:57:02 AM


AUDIT_TRAIL:
Wednesday, November 15, 2000 4:54:21 PM  murraym            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload lists"        Short Description changed. Wednesday, November 15, 2000 5:12:32 PM  murraym            Status changed from "New" to "Pending"

STATUS_HISTORY:
New              murraym                          Wednesday, November 15, 2000 2:33:47 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Wednesday, November 15, 2000 5:12:32 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 15, 2000 2:46:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 15, 2000 2:46:36 PM Closed           murraym                          Thursday, November 16, 2000 7:06:34 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:33 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Why was there no Blue in my document, I specified Blue?

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 15, 2000 3:00:51 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 15, 2000 3:00:51 PM Closed           murraym                          Thursday, November 16, 2000 7:06:32 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:31 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 15, 2000 3:08:27 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 15, 2000 3:08:27 PM Closed           murraym                          Thursday, November 16, 2000 7:06:31 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:27 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 15, 2000 8:09:10 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 15, 2000 8:09:10 PM Closed           murraym                          Thursday, November 16, 2000 7:06:27 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:30 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 15, 2000 5:30:32 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 15, 2000 5:30:32 PM Closed           murraym                          Thursday, November 16, 2000 7:06:30 AM


STATUS_HISTORY:
New              collador                         Wednesday, November 15, 2000 4:00:38 PM Assigned                                           WorkInProgress                                     Pending          collador                         Wednesday, November 15, 2000 4:00:38 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 16, 2000 7:06:28 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 15, 2000 6:41:59 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 15, 2000 6:41:59 PM Closed           murraym                          Thursday, November 16, 2000 7:06:28 AM


AUDIT_TRAIL:
Friday, November 17, 2000 6:56:48 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Thursday, November 16, 2000 10:19:56 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 16, 2000 10:19:56 AM Closed           murraym                          Friday, November 17, 2000 6:56:48 AM


AUDIT_TRAIL:
Friday, November 17, 2000 6:56:29 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Postcard Capibility and price information

STATUS_HISTORY:
New              kulasikj                         Thursday, November 16, 2000 11:57:34 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 11:57:34 AM Closed           murraym                          Friday, November 17, 2000 6:56:29 AM


AUDIT_TRAIL:
Thursday, November 16, 2000 2:17:47 PM  kulasikj            Status changed from "WorkInProgress" to "Resolved" Friday, November 17, 2000 6:56:24 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
If you include a "Date" merge field will the current date be included on the letter.

STATUS_HISTORY:
New              kulasikj                         Thursday, November 16, 2000 1:23:34 PM Assigned                                           WorkInProgress   kulasikj                         Thursday, November 16, 2000 1:23:34 PM Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 2:17:47 PM Closed           murraym                          Friday, November 17, 2000 6:56:24 AM


AUDIT_TRAIL:
Friday, November 17, 2000 6:56:22 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 16, 2000 1:44:20 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 1:44:20 PM Closed           murraym                          Friday, November 17, 2000 6:56:22 AM


AUDIT_TRAIL:
Friday, November 17, 2000 6:56:21 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 16, 2000 1:45:41 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 1:45:41 PM Closed           murraym                          Friday, November 17, 2000 6:56:21 AM


AUDIT_TRAIL:
Friday, November 17, 2000 6:56:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 16, 2000 1:51:48 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 1:51:48 PM Closed           murraym                          Friday, November 17, 2000 6:56:19 AM


AUDIT_TRAIL:
Friday, November 17, 2000 6:56:16 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 16, 2000 3:16:15 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 16, 2000 3:16:15 PM Closed           murraym                          Friday, November 17, 2000 6:56:16 AM


AUDIT_TRAIL:
Friday, November 17, 2000 6:56:12 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 16, 2000 4:20:41 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Thursday, November 16, 2000 4:20:41 PM Closed           murraym                          Friday, November 17, 2000 6:56:12 AM


STATUS_HISTORY:
New              murraym                          Thursday, November 16, 2000 1:54:46 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Thursday, November 16, 2000 1:54:46 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Saturday, November 18, 2000 1:09:50 PM  morsteinj            Category changed from "PO Online" to "MOL"        Item Affected changed from "Other" to "View uploaded document"        Short Description changed.

STATUS_HISTORY:
New              maldonal                         Thursday, November 16, 2000 6:19:02 PM Assigned                                           WorkInProgress   maldonal                         Thursday, November 16, 2000 6:19:02 PM Pending                                            Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Thursday, November 16, 2000 8:06:13 PM  maldonal            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload document"        Short Description changed.        Status changed from "New" to "Pending"

STATUS_HISTORY:
New              maldonal                         Thursday, November 16, 2000 7:56:13 PM Assigned                                           WorkInProgress                                     Pending          maldonal                         Thursday, November 16, 2000 8:06:13 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              morsteinj                        Friday, November 17, 2000 7:58:52 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 17, 2000 7:58:52 AM Closed


SHORT_DESC:
Thomas-lead time for sending mail through mol

STATUS_HISTORY:
New              morsteinj                        Friday, November 17, 2000 8:15:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 17, 2000 8:15:19 AM Closed


STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 9:16:31 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 9:16:31 AM Closed


STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 9:34:22 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 9:34:22 AM Closed


SHORT_DESC:
Curtis- can they send postcards to be printed

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 9:56:06 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 9:56:06 AM Closed


STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 10:54:17 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 10:54:17 AM Closed


AUDIT_TRAIL:
Friday, November 17, 2000 11:50:14 AM  mackertj            Status changed from "Escalated" to "Resolved"

STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 11:49:47 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated        mackertj                         Friday, November 17, 2000 11:49:47 AM Resolved         mackertj                         Friday, November 17, 2000 11:50:14 AM Closed


AUDIT_TRAIL:
Monday, November 20, 2000 11:36:41 AM  bullockt            Status changed from "New" to "Resolved"

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 12:21:20 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 20, 2000 11:36:41 AM Closed


STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 11:55:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 11:55:19 AM Closed


STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 12:24:18 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 17, 2000 12:24:18 PM Closed


STATUS_HISTORY:
New              collador                         Friday, November 17, 2000 2:48:02 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 17, 2000 2:48:02 PM Closed


STATUS_HISTORY:
New              alveloai                         Friday, November 17, 2000 3:21:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Friday, November 17, 2000 3:21:42 PM Closed


STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 3:39:27 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 17, 2000 3:39:27 PM Closed


STATUS_HISTORY:
New              britt1sd                         Friday, November 17, 2000 5:39:02 PM Assigned                                           WorkInProgress                                     Pending          britt1sd                         Friday, November 17, 2000 5:39:02 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Friday, November 17, 2000 4:09:43 PM  alveloai            Status changed from "New" to "Resolved"

STATUS_HISTORY:
New              alveloai                         Friday, November 17, 2000 4:08:43 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Friday, November 17, 2000 4:09:43 PM Closed


STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 5:21:16 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 17, 2000 5:21:16 PM Closed


STATUS_HISTORY:
New              matyasa                          Friday, November 17, 2000 5:45:20 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Friday, November 17, 2000 5:45:20 PM Closed


STATUS_HISTORY:
New              matyasa                          Friday, November 17, 2000 8:11:09 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Friday, November 17, 2000 8:11:09 PM Closed


AUDIT_TRAIL:
Thursday, October 05, 2000 12:28:48 PM  limneoss            Status changed from "Resolved" to "Pending" Thursday, October 05, 2000 12:32:20 PM  murraym            Short Description changed. Tuesday, October 17, 2000 9:09:30 AM  murraym            Assigned-to Individual changed from "" to "limneoss" Monday, November 13, 2000 10:56:32 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:20:05 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 21, 2000 3:20:59 PM  morsteinj            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:03:09 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              limneoss                         Thursday, October 05, 2000 12:01:22 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:20:05 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 21, 2000 3:20:59 PM Closed           murraym                          Wednesday, November 22, 2000 8:03:09 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:52 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:19:27 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 21, 2000 4:19:52 AM  blankjw            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:03:06 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, October 24, 2000 9:04:03 PM Assigned                                           WorkInProgress   maldonal                         Tuesday, October 24, 2000 9:04:03 PM Pending          murraym                          Tuesday, November 14, 2000 7:19:27 AM Reassign                                           Escalated                                          Resolved         blankjw                          Tuesday, November 21, 2000 4:19:52 AM Closed           murraym                          Wednesday, November 22, 2000 8:03:06 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:46 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:21 AM  murraym            Status changed from "Closed" to "Pending" Monday, November 20, 2000 8:21:45 PM  matyasa            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:03:04 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, October 25, 2000 9:30:05 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:21 AM Reassign                                           Escalated                                          Resolved         matyasa                          Monday, November 20, 2000 8:21:45 PM Closed           murraym                          Wednesday, November 22, 2000 8:03:03 AM


AUDIT_TRAIL:
Tuesday, October 31, 2000 11:48:50 PM  blankjw            Status changed from "Resolved" to "WorkInProgress" Monday, November 13, 2000 10:55:21 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:57 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 21, 2000 2:50:19 AM  blankjw            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:02:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Tuesday, October 31, 2000 7:29:20 PM Assigned                                           WorkInProgress   blankjw                          Tuesday, October 31, 2000 11:48:50 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:57 AM Reassign                                           Escalated                                          Resolved         blankjw                          Tuesday, November 21, 2000 2:50:19 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:59 AM


AUDIT_TRAIL:
Friday, November 03, 2000 11:54:11 AM  murraym            Assigned-to Individual changed from "morsteinj" to "murraym" Tuesday, November 07, 2000 10:30:43 AM  murraym            Assigned-to Individual changed from "murraym" to "dorszte" Wednesday, November 08, 2000 12:52:33 PM  dorszte            Status changed from "WorkInProgress" to "Pending" Monday, November 13, 2000 10:55:32 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:19:08 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 21, 2000 3:55:47 AM  blankjw            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:03:01 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, October 28, 2000 9:51:46 AM Assigned                                           WorkInProgress   morsteinj                        Saturday, October 28, 2000 9:51:46 AM Pending          murraym                          Tuesday, November 14, 2000 7:19:08 AM Reassign                                           Escalated                                          Resolved         blankjw                          Tuesday, November 21, 2000 3:55:47 AM Closed           murraym                          Wednesday, November 22, 2000 8:03:01 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:53:48 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:17:30 AM  murraym            Status changed from "Closed" to "Pending" Monday, November 20, 2000 2:29:49 PM  collador            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:02:56 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 13, 2000 11:20:24 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:17:30 AM Reassign                                           Escalated                                          Resolved         collador                         Monday, November 20, 2000 2:29:49 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:56 AM


AUDIT_TRAIL:
Thursday, November 09, 2000 5:49:47 PM  maldonal            Details changed.        Status changed from "New" to "Pending" Monday, November 13, 2000 10:54:25 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:05 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 14, 2000 7:34:38 AM  murraym            Assigned-to Individual changed from "" to "morsteinj" Saturday, November 18, 2000 12:36:03 PM  morsteinj            Category changed from "PO Online" to "MOL"        Item Affected changed from "Other" to "Upload document" Saturday, November 18, 2000 1:04:15 PM  morsteinj            Short Description changed. Tuesday, November 21, 2000 12:03:59 PM  morsteinj            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:02:58 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 09, 2000 5:34:37 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:05 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 21, 2000 12:03:59 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:58 AM


AUDIT_TRAIL:
Wednesday, November 15, 2000 11:17:56 AM  bullockt            Status changed from "Resolved" to "WorkInProgress" Thursday, November 16, 2000 5:38:08 PM  parkerpj            Status changed from "WorkInProgress" to "Pending" Saturday, November 18, 2000 1:16:10 PM  morsteinj            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:02:54 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 14, 2000 3:56:29 PM Assigned                                           WorkInProgress   bullockt                         Wednesday, November 15, 2000 11:17:56 AM Pending          parkerpj                         Thursday, November 16, 2000 5:38:08 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 18, 2000 1:16:10 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:54 AM


AUDIT_TRAIL:
Wednesday, November 15, 2000 4:54:21 PM  murraym            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload lists"        Short Description changed. Wednesday, November 15, 2000 5:12:32 PM  murraym            Status changed from "New" to "Pending" Monday, November 20, 2000 2:42:58 PM  murraym            Status changed from "Pending" to "Resolved" Wednesday, November 22, 2000 8:02:53 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              murraym                          Wednesday, November 15, 2000 2:33:47 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Wednesday, November 15, 2000 5:12:32 PM Reassign                                           Escalated                                          Resolved         murraym                          Monday, November 20, 2000 2:42:58 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:53 AM


AUDIT_TRAIL:
Saturday, November 18, 2000 1:09:50 PM  morsteinj            Category changed from "PO Online" to "MOL"        Item Affected changed from "Other" to "View uploaded document"        Short Description changed. Monday, November 20, 2000 8:24:12 PM  maldonal            Status changed from "WorkInProgress" to "Pending"

STATUS_HISTORY:
New              maldonal                         Thursday, November 16, 2000 6:19:02 PM Assigned                                           WorkInProgress   maldonal                         Thursday, November 16, 2000 6:19:02 PM Pending          maldonal                         Monday, November 20, 2000 8:24:12 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:51 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 17, 2000 7:58:52 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 17, 2000 7:58:52 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:51 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:30 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Friday, November 17, 2000 5:45:20 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Friday, November 17, 2000 5:45:20 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:30 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:31 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 5:21:16 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 17, 2000 5:21:16 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:31 AM


AUDIT_TRAIL:
Friday, November 17, 2000 4:09:43 PM  alveloai            Status changed from "New" to "Resolved" Wednesday, November 22, 2000 8:02:33 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Friday, November 17, 2000 4:08:43 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Friday, November 17, 2000 4:09:43 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:33 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:35 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 3:39:27 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 17, 2000 3:39:27 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:35 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:36 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Friday, November 17, 2000 3:21:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         alveloai                         Friday, November 17, 2000 3:21:42 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:36 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:39 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 12:24:18 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Friday, November 17, 2000 12:24:18 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:39 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:37 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 17, 2000 2:48:02 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 17, 2000 2:48:02 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:37 AM


AUDIT_TRAIL:
Monday, November 20, 2000 11:36:41 AM  bullockt            Status changed from "New" to "Resolved" Monday, November 20, 2000 12:19:44 PM  bullockt            Status changed from "Resolved" to "Pending" Monday, November 20, 2000 3:12:24 PM  bullockt            Short Description changed.

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 12:21:20 PM Assigned                                           WorkInProgress                                     Pending          bullockt                         Monday, November 20, 2000 12:19:44 PM Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 20, 2000 11:36:41 AM Closed


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:28 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Friday, November 17, 2000 8:11:09 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Friday, November 17, 2000 8:11:09 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:28 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:50 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Friday, November 17, 2000 8:15:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, November 17, 2000 8:15:19 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:50 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:48 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 9:16:31 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 9:16:31 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:48 AM


AUDIT_TRAIL:
Friday, November 17, 2000 11:50:14 AM  mackertj            Status changed from "Escalated" to "Resolved" Wednesday, November 22, 2000 8:02:42 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Friday, November 17, 2000 11:49:47 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated        mackertj                         Friday, November 17, 2000 11:49:47 AM Resolved         mackertj                         Friday, November 17, 2000 11:50:14 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:42 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:40 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 11:55:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 11:55:19 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:40 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:45 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 9:56:06 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 9:56:06 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:45 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:47 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 9:34:22 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 9:34:22 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:47 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:44 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 10:54:17 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Friday, November 17, 2000 10:54:17 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:44 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:26 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Evanson-Delay in showing that job was mailed.

STATUS_HISTORY:
New              morsteinj                        Saturday, November 18, 2000 7:24:15 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 18, 2000 7:24:15 AM Closed           murraym                          Wednesday, November 22, 2000 8:02:26 AM


STATUS_HISTORY:
New              morsteinj                        Saturday, November 18, 2000 8:32:45 AM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Saturday, November 18, 2000 8:32:45 AM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:24 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 18, 2000 12:28:06 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 18, 2000 12:28:06 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:24 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Saturday, November 18, 2000 6:55:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Saturday, November 18, 2000 6:55:42 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:19 AM


AUDIT_TRAIL:
Saturday, November 18, 2000 11:32:44 AM  morsteinj            Short Description changed.

STATUS_HISTORY:
New              morsteinj                        Saturday, November 18, 2000 10:35:20 AM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Saturday, November 18, 2000 10:35:20 AM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:02:22 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 18, 2000 3:04:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 18, 2000 3:04:36 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:22 AM


AUDIT_TRAIL:
Saturday, November 18, 2000 7:13:16 PM  kulasikj            Short Description changed. Wednesday, November 22, 2000 8:02:21 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
2 Documents rather than just one are being uploaded and general functionality question

STATUS_HISTORY:
New              kulasikj                         Saturday, November 18, 2000 5:28:56 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Saturday, November 18, 2000 5:28:56 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:21 AM


AUDIT_TRAIL:
Sunday, November 19, 2000 2:24:31 PM  kulasikj            Item Affected changed from "Preferences" to "Other inquiry"        Short Description changed. Monday, November 20, 2000 1:52:47 PM  kulasikj            Status changed from "WorkInProgress" to "Resolved" Wednesday, November 22, 2000 8:02:18 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Customer need copy of Bill to trn in with expence report

STATUS_HISTORY:
New              kulasikj                         Sunday, November 19, 2000 2:19:08 PM Assigned                                           WorkInProgress   kulasikj                         Sunday, November 19, 2000 2:19:08 PM Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 20, 2000 1:52:47 PM Closed           murraym                          Wednesday, November 22, 2000 8:02:18 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:54 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, November 19, 2000 2:35:41 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Sunday, November 19, 2000 2:35:41 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:54 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:52 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 20, 2000 9:02:30 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 20, 2000 9:02:30 AM Closed           murraym                          Wednesday, November 22, 2000 8:01:52 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:50 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 20, 2000 10:37:54 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 20, 2000 10:37:54 AM Closed           murraym                          Wednesday, November 22, 2000 8:01:50 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:45 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 20, 2000 12:48:46 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 20, 2000 12:48:46 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:45 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:38 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 20, 2000 2:36:35 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 20, 2000 2:36:35 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:38 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:41 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 20, 2000 1:32:40 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 20, 2000 1:32:40 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:41 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:35 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 20, 2000 4:21:10 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 20, 2000 4:21:10 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:35 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:37 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 20, 2000 3:37:49 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 20, 2000 3:37:49 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:36 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 20, 2000 5:37:17 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 20, 2000 5:37:17 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:34 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:40 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 20, 2000 1:59:47 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 20, 2000 1:59:47 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:40 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:43 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 20, 2000 1:07:50 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 20, 2000 1:07:50 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:43 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:46 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Monday, November 20, 2000 11:52:27 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Monday, November 20, 2000 11:52:27 AM Closed           murraym                          Wednesday, November 22, 2000 8:01:46 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:48 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 20, 2000 10:51:49 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 20, 2000 10:51:49 AM Closed           murraym                          Wednesday, November 22, 2000 8:01:48 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:51 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Monday, November 20, 2000 9:53:08 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Monday, November 20, 2000 9:53:08 AM Closed           murraym                          Wednesday, November 22, 2000 8:01:51 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:32 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 21, 2000 11:20:57 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 21, 2000 11:20:57 AM Closed           murraym                          Wednesday, November 22, 2000 8:01:32 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:27 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Tuesday, November 21, 2000 2:46:21 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 21, 2000 2:46:21 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:27 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:23 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 21, 2000 2:57:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 21, 2000 2:57:36 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:23 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:31 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 21, 2000 12:17:09 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 21, 2000 12:17:09 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:31 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:29 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Tuesday, November 21, 2000 12:44:01 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Tuesday, November 21, 2000 12:44:01 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:29 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:01:28 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Tuesday, November 21, 2000 2:42:43 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Tuesday, November 21, 2000 2:42:43 PM Closed           murraym                          Wednesday, November 22, 2000 8:01:28 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:00:58 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 21, 2000 4:16:33 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Tuesday, November 21, 2000 4:16:33 PM Closed           murraym                          Wednesday, November 22, 2000 8:00:57 AM


AUDIT_TRAIL:
Wednesday, November 22, 2000 8:00:56 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 21, 2000 4:59:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Tuesday, November 21, 2000 4:59:34 PM Closed           murraym                          Wednesday, November 22, 2000 8:00:56 AM


STATUS_HISTORY:
New              parkerpj                         Wednesday, November 22, 2000 9:44:18 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Wednesday, November 22, 2000 9:44:18 AM Closed


STATUS_HISTORY:
New              kulasikj                         Wednesday, November 22, 2000 9:59:38 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 22, 2000 9:59:38 AM Closed


STATUS_HISTORY:
New              kulasikj                         Wednesday, November 22, 2000 11:54:59 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 22, 2000 11:54:59 AM Closed


SHORT_DESC:
Ron Weever/ Basic questions about spot coloring.

STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 12:27:31 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 12:27:31 PM Closed


STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 11:28:17 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 11:28:17 AM Closed


STATUS_HISTORY:
New              bullockt                         Wednesday, November 22, 2000 12:35:54 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 22, 2000 12:35:54 PM Closed


STATUS_HISTORY:
New              bullockt                         Wednesday, November 22, 2000 1:01:38 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 22, 2000 1:01:38 PM Closed


STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 3:59:03 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 3:59:03 PM Closed


AUDIT_TRAIL:
Wednesday, November 22, 2000 2:10:34 PM  morsteinj            Status changed from "WorkInProgress" to "Resolved" Wednesday, November 22, 2000 9:44:07 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Wednesday, November 22, 2000 1:57:23 PM Assigned                                           WorkInProgress   morsteinj                        Wednesday, November 22, 2000 1:57:23 PM Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 22, 2000 2:10:34 PM Closed           blankjw                          Wednesday, November 22, 2000 9:44:07 PM


STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 2:46:40 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 2:46:40 PM Closed


STATUS_HISTORY:
New              parkerpj                         Wednesday, November 22, 2000 1:41:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Wednesday, November 22, 2000 1:41:36 PM Closed


STATUS_HISTORY:
New              morsteinj                        Wednesday, November 22, 2000 3:14:23 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 22, 2000 3:14:23 PM Closed


STATUS_HISTORY:
New              matyasa                          Wednesday, November 22, 2000 6:46:53 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 22, 2000 6:46:53 PM Closed


STATUS_HISTORY:
New              normanel                         Thursday, November 23, 2000 1:29:42 PM Assigned                                           WorkInProgress                                     Pending          normanel                         Thursday, November 23, 2000 1:29:42 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              maldonal                         Thursday, November 23, 2000 7:00:36 PM Assigned                                           WorkInProgress                                     Pending          maldonal                         Thursday, November 23, 2000 7:00:36 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              collador                         Friday, November 24, 2000 11:51:20 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 24, 2000 11:51:20 AM Closed


STATUS_HISTORY:
New              collador                         Friday, November 24, 2000 1:24:37 PM Assigned                                           WorkInProgress                                     Pending          collador                         Friday, November 24, 2000 1:24:37 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              jhasam1a                         Friday, November 24, 2000 6:26:06 PM Assigned                                           WorkInProgress                                     Pending          jhasam1a                         Friday, November 24, 2000 6:26:06 PM Reassign                                           Escalated                                          Resolved                                           Closed


STATUS_HISTORY:
New              jhasam1a                         Friday, November 24, 2000 6:56:37 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated        jhasam1a                         Friday, November 24, 2000 6:56:37 PM Resolved                                           Closed


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:37 PM  blankjw            Status changed from "New" to "Closed" Tuesday, November 14, 2000 7:19:13 AM  murraym            Status changed from "Closed" to "Pending" Thursday, November 30, 2000 9:14:11 PM  blankjw            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 8:35:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              blankjw                          Friday, October 27, 2000 2:37:21 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:19:13 AM Reassign                                           Escalated                                          Resolved         blankjw                          Thursday, November 30, 2000 9:14:11 PM Closed           murraym                          Friday, December 01, 2000 8:35:19 AM


AUDIT_TRAIL:
Tuesday, November 07, 2000 10:44:22 AM  morsteinj            Short Description changed. Monday, November 13, 2000 10:55:10 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:47 AM  murraym            Status changed from "Closed" to "Pending" Friday, December 01, 2000 12:22:15 PM  morsteinj            Status changed from "Pending" to "Resolved"

STATUS_HISTORY:
New              morsteinj                        Friday, November 03, 2000 3:34:29 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:47 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Friday, December 01, 2000 12:22:15 PM Closed           blankjw                          Monday, November 13, 2000 10:55:10 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:54:52 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:30 AM  murraym            Status changed from "Closed" to "Pending" Wednesday, November 29, 2000 8:08:40 AM  dorszte            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:14:09 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Tuesday, November 07, 2000 4:34:21 PM Assigned                                           WorkInProgress   maldonal                         Tuesday, November 07, 2000 4:34:21 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:30 AM Reassign                                           Escalated                                          Resolved         dorszte                          Wednesday, November 29, 2000 8:08:40 AM Closed           blankjw                          Wednesday, November 29, 2000 11:14:09 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:54:44 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:22 AM  murraym            Status changed from "Closed" to "Pending" Thursday, November 30, 2000 11:11:17 AM  parkerpj            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 8:35:17 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 08, 2000 3:22:18 PM Assigned                                           WorkInProgress   mackertj                         Wednesday, November 08, 2000 3:22:18 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:22 AM Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 30, 2000 11:11:17 AM Closed           murraym                          Friday, December 01, 2000 8:35:17 AM


AUDIT_TRAIL:
Wednesday, November 08, 2000 4:26:40 PM  alveloai            Status changed from "New" to "WorkInProgress" Monday, November 13, 2000 10:54:43 PM  blankjw            Status changed from "WorkInProgress" to "Closed" Tuesday, November 14, 2000 7:18:21 AM  murraym            Status changed from "Closed" to "Pending" Thursday, November 30, 2000 3:07:33 PM  alveloai            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 9:50:06 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 08, 2000 4:16:49 PM Assigned                                           WorkInProgress   alveloai                         Wednesday, November 08, 2000 4:26:40 PM Pending          murraym                          Tuesday, November 14, 2000 7:18:21 AM Reassign                                           Escalated                                          Resolved         alveloai                         Thursday, November 30, 2000 3:07:33 PM Closed           murraym                          Friday, December 01, 2000 9:50:06 AM


AUDIT_TRAIL:
Monday, November 13, 2000 10:53:37 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:17:20 AM  murraym            Status changed from "Closed" to "Pending" Wednesday, November 29, 2000 7:49:05 AM  collador            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:13:54 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 13, 2000 4:38:20 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:17:20 AM Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 29, 2000 7:49:05 AM Closed           blankjw                          Wednesday, November 29, 2000 11:13:54 PM


AUDIT_TRAIL:
Friday, December 01, 2000 10:12:31 AM  normanel            Status changed from "Pending" to "Resolved"

STATUS_HISTORY:
New              bullockt                         Tuesday, November 14, 2000 1:24:34 PM Assigned                                           WorkInProgress                                     Pending          bullockt                         Tuesday, November 14, 2000 1:24:34 PM Reassign                                           Escalated                                          Resolved         normanel                         Friday, December 01, 2000 10:12:31 AM Closed


AUDIT_TRAIL:
Monday, November 27, 2000 8:15:48 AM  kulasikj            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:13:41 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 15, 2000 11:27:06 AM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Wednesday, November 15, 2000 11:27:06 AM Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 27, 2000 8:15:48 AM Closed           blankjw                          Wednesday, November 29, 2000 11:13:41 PM


AUDIT_TRAIL:
Monday, November 20, 2000 11:36:41 AM  bullockt            Status changed from "New" to "Resolved" Monday, November 20, 2000 12:19:44 PM  bullockt            Status changed from "Resolved" to "Pending" Monday, November 20, 2000 3:12:24 PM  bullockt            Short Description changed. Tuesday, November 28, 2000 3:55:54 PM  dorszte            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:13:19 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Friday, November 17, 2000 12:21:20 PM Assigned                                           WorkInProgress                                     Pending          bullockt                         Monday, November 20, 2000 12:19:44 PM Reassign                                           Escalated                                          Resolved         dorszte                          Tuesday, November 28, 2000 3:55:54 PM Closed           blankjw                          Wednesday, November 29, 2000 11:13:19 PM


AUDIT_TRAIL:
Thursday, November 30, 2000 3:20:50 PM  parkerpj            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 9:50:05 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              britt1sd                         Friday, November 17, 2000 5:39:02 PM Assigned                                           WorkInProgress                                     Pending          britt1sd                         Friday, November 17, 2000 5:39:02 PM Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 30, 2000 3:20:50 PM Closed           murraym                          Friday, December 01, 2000 9:50:05 AM


AUDIT_TRAIL:
Tuesday, November 28, 2000 7:27:49 AM  morsteinj            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:13:08 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, November 18, 2000 8:32:45 AM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Saturday, November 18, 2000 8:32:45 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 28, 2000 7:27:49 AM Closed           blankjw                          Wednesday, November 29, 2000 11:13:08 PM


AUDIT_TRAIL:
Monday, November 13, 2000 10:55:12 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:49 AM  murraym            Status changed from "Closed" to "Pending" Tuesday, November 21, 2000 8:31:42 AM  murraym            Assigned-to Individual changed from "alveloai" to "morsteinj" Saturday, November 25, 2000 7:23:43 AM  morsteinj            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:14:17 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Thursday, November 02, 2000 11:25:26 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:49 AM Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, November 25, 2000 7:23:43 AM Closed           blankjw                          Wednesday, November 29, 2000 11:14:17 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:24 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 11:28:17 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 11:28:17 AM Closed           blankjw                          Wednesday, November 29, 2000 11:11:23 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:26 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 22, 2000 9:59:38 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 22, 2000 9:59:38 AM Closed           blankjw                          Wednesday, November 29, 2000 11:11:26 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:21 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 22, 2000 11:54:59 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Wednesday, November 22, 2000 11:54:59 AM Closed           blankjw                          Wednesday, November 29, 2000 11:11:21 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:19 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 12:27:31 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 12:27:31 PM Closed           blankjw                          Wednesday, November 29, 2000 11:11:19 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:13 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 22, 2000 1:01:38 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 22, 2000 1:01:38 PM Closed           blankjw                          Wednesday, November 29, 2000 11:11:13 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:10:56 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Wednesday, November 22, 2000 3:14:23 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 22, 2000 3:14:23 PM Closed           blankjw                          Wednesday, November 29, 2000 11:10:56 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:10:36 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 22, 2000 6:46:53 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 22, 2000 6:46:53 PM Closed           blankjw                          Wednesday, November 29, 2000 11:10:36 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:10:48 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 3:59:03 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 3:59:03 PM Closed           blankjw                          Wednesday, November 29, 2000 11:10:48 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:04 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Wednesday, November 22, 2000 2:46:40 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Wednesday, November 22, 2000 2:46:40 PM Closed           blankjw                          Wednesday, November 29, 2000 11:11:04 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:15 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              bullockt                         Wednesday, November 22, 2000 12:35:54 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         bullockt                         Wednesday, November 22, 2000 12:35:54 PM Closed           blankjw                          Wednesday, November 29, 2000 11:11:15 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:11 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Wednesday, November 22, 2000 1:41:36 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Wednesday, November 22, 2000 1:41:36 PM Closed           blankjw                          Wednesday, November 29, 2000 11:11:11 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:11:30 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Wednesday, November 22, 2000 9:44:18 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Wednesday, November 22, 2000 9:44:18 AM Closed           blankjw                          Wednesday, November 29, 2000 11:11:30 PM


AUDIT_TRAIL:
Tuesday, November 28, 2000 10:41:42 AM  dorszte            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:10:18 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              normanel                         Thursday, November 23, 2000 1:29:42 PM Assigned                                           WorkInProgress                                     Pending          normanel                         Thursday, November 23, 2000 1:29:42 PM Reassign                                           Escalated                                          Resolved         dorszte                          Tuesday, November 28, 2000 10:41:42 AM Closed           blankjw                          Wednesday, November 29, 2000 11:10:18 PM


AUDIT_TRAIL:
Tuesday, November 28, 2000 9:46:11 AM  dorszte            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:10:14 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 23, 2000 7:00:36 PM Assigned                                           WorkInProgress                                     Pending          maldonal                         Thursday, November 23, 2000 7:00:36 PM Reassign                                           Escalated                                          Resolved         dorszte                          Tuesday, November 28, 2000 9:46:11 AM Closed           blankjw                          Wednesday, November 29, 2000 11:10:14 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:10:10 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 24, 2000 11:51:20 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, November 24, 2000 11:51:20 AM Closed           blankjw                          Wednesday, November 29, 2000 11:10:10 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 4:31:38 PM  collador            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:10:08 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Friday, November 24, 2000 1:24:37 PM Assigned                                           WorkInProgress                                     Pending          collador                         Friday, November 24, 2000 1:24:37 PM Reassign                                           Escalated                                          Resolved         collador                         Wednesday, November 29, 2000 4:31:38 PM Closed           blankjw                          Wednesday, November 29, 2000 11:10:08 PM


AUDIT_TRAIL:
Thursday, November 30, 2000 4:00:46 PM  parkerpj            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 10:00:01 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Friday, November 24, 2000 6:26:06 PM Assigned                                           WorkInProgress                                     Pending          jhasam1a                         Friday, November 24, 2000 6:26:06 PM Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 30, 2000 4:00:46 PM Closed           murraym                          Friday, December 01, 2000 10:00:01 AM


AUDIT_TRAIL:
Tuesday, November 28, 2000 9:43:00 AM  dorszte            Status changed from "Escalated" to "Resolved" Wednesday, November 29, 2000 11:10:02 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Friday, November 24, 2000 6:56:37 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated        jhasam1a                         Friday, November 24, 2000 6:56:37 PM Resolved         dorszte                          Tuesday, November 28, 2000 9:43:00 AM Closed           blankjw                          Wednesday, November 29, 2000 11:10:02 PM


AUDIT_TRAIL:
Sunday, November 26, 2000 10:45:43 AM  kulasikj            Details changed. Wednesday, November 29, 2000 11:09:15 PM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Where on the site is an example of a Mail list or a down loadable form to create the list?

STATUS_HISTORY:
New              kulasikj                         Sunday, November 26, 2000 10:42:36 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Sunday, November 26, 2000 10:42:36 AM Closed           blankjw                          Wednesday, November 29, 2000 11:09:15 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:08:58 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Sunday, November 26, 2000 9:44:39 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Sunday, November 26, 2000 9:44:39 PM Closed           blankjw                          Wednesday, November 29, 2000 11:08:58 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:08:27 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 27, 2000 11:17:16 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 27, 2000 11:17:16 AM Closed           blankjw                          Wednesday, November 29, 2000 11:08:27 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:08:32 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 27, 2000 10:45:19 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 27, 2000 10:45:19 AM Closed           blankjw                          Wednesday, November 29, 2000 11:08:32 PM


AUDIT_TRAIL:
Tuesday, November 28, 2000 9:39:01 AM  dorszte            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:08:25 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              murraym                          Monday, November 27, 2000 11:22:48 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Monday, November 27, 2000 11:22:48 AM Reassign                                           Escalated                                          Resolved         dorszte                          Tuesday, November 28, 2000 9:39:01 AM Closed           blankjw                          Wednesday, November 29, 2000 11:08:25 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:07:11 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 27, 2000 2:56:34 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 27, 2000 2:56:34 PM Closed           blankjw                          Wednesday, November 29, 2000 11:07:11 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:07:00 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, November 27, 2000 3:54:07 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Monday, November 27, 2000 3:54:07 PM Closed           blankjw                          Wednesday, November 29, 2000 11:07:00 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:06:42 PM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Client called in regards to MOL pricing.

STATUS_HISTORY:
New              mackertj                         Monday, November 27, 2000 5:27:46 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 27, 2000 5:27:46 PM Closed           blankjw                          Wednesday, November 29, 2000 11:06:42 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:06:48 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 27, 2000 5:09:03 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 27, 2000 5:09:03 PM Closed           blankjw                          Wednesday, November 29, 2000 11:06:48 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:07:02 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Monday, November 27, 2000 3:44:04 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         maldonal                         Monday, November 27, 2000 3:44:04 PM Closed           blankjw                          Wednesday, November 29, 2000 11:07:02 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:08:23 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 27, 2000 11:31:28 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, November 27, 2000 11:31:28 AM Closed           blankjw                          Wednesday, November 29, 2000 11:08:23 PM


AUDIT_TRAIL:
Monday, November 27, 2000 12:07:58 PM  mackertj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "How-to information"        Short Description changed. Tuesday, November 28, 2000 11:39:19 AM  mackertj            Status changed from "WorkInProgress" to "Pending" Thursday, November 30, 2000 4:03:39 PM  parkerpj            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 9:59:59 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 27, 2000 11:46:34 AM Assigned                                           WorkInProgress   mackertj                         Monday, November 27, 2000 11:46:34 AM Pending          mackertj                         Tuesday, November 28, 2000 11:39:19 AM Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 30, 2000 4:03:39 PM Closed           murraym                          Friday, December 01, 2000 9:59:59 AM


AUDIT_TRAIL:
Tuesday, November 28, 2000 1:46:22 PM  morsteinj            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:08:07 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 27, 2000 2:00:29 PM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Monday, November 27, 2000 2:00:29 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 28, 2000 1:46:22 PM Closed           blankjw                          Wednesday, November 29, 2000 11:08:07 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:08:02 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Monday, November 27, 2000 2:32:42 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Monday, November 27, 2000 2:32:42 PM Closed           blankjw                          Wednesday, November 29, 2000 11:08:02 PM


AUDIT_TRAIL:
Saturday, November 04, 2000 10:40:05 AM  dorszte            Details changed. Saturday, November 04, 2000 2:38:30 PM  dorszte            Short Description changed. Tuesday, November 07, 2000 8:55:03 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "alveloai" to "delgadom"        Short Description changed. Wednesday, November 08, 2000 1:15:33 PM  dorszte            Short Description changed. Monday, November 13, 2000 10:55:15 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:52 AM  murraym            Status changed from "Closed" to "Pending" Monday, November 27, 2000 2:21:17 PM  dorszte            Assigned-to Group changed from "HD-MailOLPaymtT2" to "HD-POLHelpDesk"        Assigned-to Individual changed from "delgadom" to "" Tuesday, November 28, 2000 7:06:37 PM  alveloai            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:14:19 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 01, 2000 6:16:30 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:52 AM Reassign                                           Escalated                                          Resolved         alveloai                         Tuesday, November 28, 2000 7:06:37 PM Closed           blankjw                          Wednesday, November 29, 2000 11:14:19 PM


AUDIT_TRAIL:
Tuesday, November 07, 2000 8:37:31 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "dorszte" to "delgadom" Monday, November 13, 2000 10:55:01 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:38 AM  murraym            Status changed from "Closed" to "Pending" Monday, November 27, 2000 2:20:16 PM  dorszte            Assigned-to Group changed from "HD-MailOLPaymtT2" to "HD-POLHelpDesk"        Assigned-to Individual changed from "delgadom" to "" Tuesday, November 28, 2000 7:07:42 PM  alveloai            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:14:13 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              dorszte                          Saturday, November 04, 2000 3:35:55 PM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:38 AM Reassign                                           Escalated                                          Resolved         alveloai                         Tuesday, November 28, 2000 7:07:42 PM Closed           blankjw                          Wednesday, November 29, 2000 11:14:13 PM


AUDIT_TRAIL:
Tuesday, November 07, 2000 8:40:44 AM  murraym            Assigned-to Group changed from "HD-POLHelpDesk" to "HD-MailOLPaymtT2"        Assigned-to Individual changed from "dorszte" to "delgadom" Monday, November 13, 2000 10:55:02 PM  blankjw            Status changed from "Pending" to "Closed" Tuesday, November 14, 2000 7:18:40 AM  murraym            Status changed from "Closed" to "Pending" Monday, November 27, 2000 2:20:51 PM  dorszte            Assigned-to Group changed from "HD-MailOLPaymtT2" to "HD-POLHelpDesk"        Assigned-to Individual changed from "delgadom" to "" Tuesday, November 28, 2000 7:07:13 PM  alveloai            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:14:15 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              dorszte                          Saturday, November 04, 2000 10:58:47 AM Assigned                                           WorkInProgress                                     Pending          murraym                          Tuesday, November 14, 2000 7:18:39 AM Reassign                                           Escalated                                          Resolved         alveloai                         Tuesday, November 28, 2000 7:07:13 PM Closed           blankjw                          Wednesday, November 29, 2000 11:14:15 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:04:19 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 28, 2000 4:25:21 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 28, 2000 4:25:21 PM Closed           blankjw                          Wednesday, November 29, 2000 11:04:19 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:04:12 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              blankjw                          Tuesday, November 28, 2000 5:58:55 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         blankjw                          Tuesday, November 28, 2000 5:58:55 PM Closed           blankjw                          Wednesday, November 29, 2000 11:04:12 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:04:06 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 28, 2000 6:11:00 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 28, 2000 6:11:00 PM Closed           blankjw                          Wednesday, November 29, 2000 11:04:06 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:06:18 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Tuesday, November 28, 2000 8:00:11 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Tuesday, November 28, 2000 8:00:11 AM Closed           blankjw                          Wednesday, November 29, 2000 11:06:18 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:05:44 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 28, 2000 11:52:05 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 28, 2000 11:52:05 AM Closed           blankjw                          Wednesday, November 29, 2000 11:05:44 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:04:49 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 28, 2000 12:55:44 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 28, 2000 12:55:44 PM Closed           blankjw                          Wednesday, November 29, 2000 11:04:49 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:05:38 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 28, 2000 11:57:26 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 28, 2000 11:57:26 AM Closed           blankjw                          Wednesday, November 29, 2000 11:05:38 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:04:26 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Tuesday, November 28, 2000 3:43:54 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Tuesday, November 28, 2000 3:43:54 PM Closed           blankjw                          Wednesday, November 29, 2000 11:04:26 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:04:31 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 28, 2000 3:13:10 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 28, 2000 3:13:10 PM Closed           blankjw                          Wednesday, November 29, 2000 11:04:30 PM


AUDIT_TRAIL:
Tuesday, November 28, 2000 3:03:43 PM  dorszte            Details changed. Wednesday, November 29, 2000 7:02:26 AM  dorszte            Details changed.        Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:04:33 PM  blankjw            Status changed from "Resolved" to "Closed"

SHORT_DESC:
Customer checking on credit denial and to determin his recourse

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 28, 2000 2:55:23 PM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Tuesday, November 28, 2000 2:55:23 PM Reassign                                           Escalated                                          Resolved         dorszte                          Wednesday, November 29, 2000 7:02:26 AM Closed           blankjw                          Wednesday, November 29, 2000 11:04:33 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:04:35 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              normanel                         Tuesday, November 28, 2000 2:54:04 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         normanel                         Tuesday, November 28, 2000 2:54:04 PM Closed           blankjw                          Wednesday, November 29, 2000 11:04:35 PM


AUDIT_TRAIL:
Tuesday, November 28, 2000 2:14:49 PM  normanel            Details changed.        Short Description changed.        Status changed from "WorkInProgress" to "Pending" Tuesday, November 28, 2000 2:32:40 PM  normanel            Assigned-to Individual changed from "normanel" to "morsteinj"

STATUS_HISTORY:
New              normanel                         Tuesday, November 28, 2000 1:38:54 PM Assigned                                           WorkInProgress   normanel                         Tuesday, November 28, 2000 1:38:54 PM Pending          normanel                         Tuesday, November 28, 2000 2:14:49 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:05:49 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Tuesday, November 28, 2000 11:05:20 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, November 28, 2000 11:05:20 AM Closed           blankjw                          Wednesday, November 29, 2000 11:05:49 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:06:12 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Tuesday, November 28, 2000 8:27:15 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Tuesday, November 28, 2000 8:27:15 AM Closed           blankjw                          Wednesday, November 29, 2000 11:06:12 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:05:59 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 28, 2000 9:25:59 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 28, 2000 9:25:59 AM Closed           blankjw                          Wednesday, November 29, 2000 11:05:59 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:05:51 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              mackertj                         Tuesday, November 28, 2000 10:47:35 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         mackertj                         Tuesday, November 28, 2000 10:47:35 AM Closed           blankjw                          Wednesday, November 29, 2000 11:05:51 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:05:54 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Tuesday, November 28, 2000 10:18:00 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Tuesday, November 28, 2000 10:18:00 AM Closed           blankjw                          Wednesday, November 29, 2000 11:05:54 PM


AUDIT_TRAIL:
Monday, November 27, 2000 3:09:17 PM  kulasikj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload document"        Short Description changed. Wednesday, November 29, 2000 8:49:06 AM  murraym            Assigned-to Individual changed from "" to "kulasikj" Wednesday, November 29, 2000 1:40:17 PM  dorszte            Status changed from "New" to "Resolved" Wednesday, November 29, 2000 11:08:00 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, November 27, 2000 2:53:45 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         dorszte                          Wednesday, November 29, 2000 1:40:17 PM Closed           blankjw                          Wednesday, November 29, 2000 11:08:00 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:03:52 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Wednesday, November 29, 2000 8:56:24 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 29, 2000 8:56:24 AM Closed           blankjw                          Wednesday, November 29, 2000 11:03:52 PM


AUDIT_TRAIL:
Thursday, November 30, 2000 2:59:18 PM  kulasikj            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 8:35:07 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Wednesday, November 29, 2000 1:26:16 PM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Wednesday, November 29, 2000 1:26:16 PM Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 30, 2000 2:59:18 PM Closed           murraym                          Friday, December 01, 2000 8:35:07 AM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:03:07 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 29, 2000 6:58:26 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 29, 2000 6:58:26 PM Closed           blankjw                          Wednesday, November 29, 2000 11:03:07 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:03:03 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 29, 2000 8:21:49 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 29, 2000 8:21:49 PM Closed           blankjw                          Wednesday, November 29, 2000 11:03:03 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 8:50:57 PM  blankjw            Details changed.

STATUS_HISTORY:
New              blankjw                          Wednesday, November 29, 2000 8:48:11 PM Assigned                                           WorkInProgress                                     Pending          blankjw                          Wednesday, November 29, 2000 8:48:11 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:02:57 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Wednesday, November 29, 2000 10:10:51 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Wednesday, November 29, 2000 10:10:51 PM Closed           blankjw                          Wednesday, November 29, 2000 11:02:57 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 9:01:01 PM  martinezm            Status changed from "Pending" to "Resolved" Wednesday, November 29, 2000 11:03:01 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              martinezm                        Wednesday, November 29, 2000 8:57:06 PM Assigned                                           WorkInProgress                                     Pending          martinezm                        Wednesday, November 29, 2000 8:57:06 PM Reassign                                           Escalated                                          Resolved         martinezm                        Wednesday, November 29, 2000 9:01:01 PM Closed           blankjw                          Wednesday, November 29, 2000 11:03:01 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:02:55 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Wednesday, November 29, 2000 11:00:23 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Wednesday, November 29, 2000 11:00:23 PM Closed           blankjw                          Wednesday, November 29, 2000 11:02:55 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 8:30:23 PM  alveloai            Status changed from "WorkInProgress" to "Pending" Thursday, November 30, 2000 12:42:27 PM  alveloai            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 8:35:06 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              alveloai                         Wednesday, November 29, 2000 8:25:23 PM Assigned                                           WorkInProgress   alveloai                         Wednesday, November 29, 2000 8:25:23 PM Pending          alveloai                         Wednesday, November 29, 2000 8:30:22 PM Reassign                                           Escalated                                          Resolved         alveloai                         Thursday, November 30, 2000 12:42:27 PM Closed           murraym                          Friday, December 01, 2000 8:35:06 AM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:03:05 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 29, 2000 7:12:33 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 29, 2000 7:12:33 PM Closed           blankjw                          Wednesday, November 29, 2000 11:03:05 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:03:11 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              matyasa                          Wednesday, November 29, 2000 6:51:24 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         matyasa                          Wednesday, November 29, 2000 6:51:24 PM Closed           blankjw                          Wednesday, November 29, 2000 11:03:11 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:03:48 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Wednesday, November 29, 2000 9:33:13 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 29, 2000 9:33:13 AM Closed           blankjw                          Wednesday, November 29, 2000 11:03:48 PM


AUDIT_TRAIL:
Wednesday, November 29, 2000 11:03:25 PM  blankjw            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Wednesday, November 29, 2000 2:07:44 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Wednesday, November 29, 2000 2:07:44 PM Closed           blankjw                          Wednesday, November 29, 2000 11:03:25 PM


STATUS_HISTORY:
New              morsteinj                        Thursday, November 30, 2000 9:40:13 AM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Thursday, November 30, 2000 9:40:13 AM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Friday, December 01, 2000 8:28:42 AM  dorszte            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 8:59:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              dorszte                          Thursday, November 30, 2000 1:01:08 PM Assigned                                           WorkInProgress                                     Pending          dorszte                          Thursday, November 30, 2000 1:01:08 PM Reassign                                           Escalated                                          Resolved         dorszte                          Friday, December 01, 2000 8:28:42 AM Closed           murraym                          Friday, December 01, 2000 8:59:19 AM


AUDIT_TRAIL:
Friday, December 01, 2000 9:50:04 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Thursday, November 30, 2000 3:03:11 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 30, 2000 3:03:11 PM Closed           murraym                          Friday, December 01, 2000 9:50:04 AM


AUDIT_TRAIL:
Friday, December 01, 2000 8:40:15 AM  parkerpj            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 8:58:19 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Thursday, November 30, 2000 3:33:35 PM Assigned                                           WorkInProgress                                     Pending          parkerpj                         Thursday, November 30, 2000 3:33:35 PM Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, December 01, 2000 8:40:15 AM Closed           murraym                          Friday, December 01, 2000 8:58:19 AM


AUDIT_TRAIL:
Thursday, November 30, 2000 5:37:20 PM  parkerpj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "Upload document"        Short Description changed.        Status changed from "New" to "Pending" Thursday, November 30, 2000 5:38:51 PM  parkerpj            Assigned-to Individual changed from "" to "parkerpj"

STATUS_HISTORY:
New              parkerpj                         Thursday, November 30, 2000 5:05:05 PM Assigned                                           WorkInProgress                                     Pending          parkerpj                         Thursday, November 30, 2000 5:37:20 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Friday, December 01, 2000 8:33:55 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
can not up load maillist: Internal error try again later

STATUS_HISTORY:
New              kulasikj                         Thursday, November 30, 2000 2:50:06 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Thursday, November 30, 2000 2:50:06 PM Closed           murraym                          Friday, December 01, 2000 8:33:55 AM


AUDIT_TRAIL:
Friday, December 01, 2000 8:33:46 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Thursday, November 30, 2000 5:34:35 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Thursday, November 30, 2000 5:34:35 PM Closed           murraym                          Friday, December 01, 2000 8:33:46 AM


AUDIT_TRAIL:
Friday, December 01, 2000 9:50:03 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              blankjw                          Thursday, November 30, 2000 6:36:06 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         blankjw                          Thursday, November 30, 2000 6:36:06 PM Closed           murraym                          Friday, December 01, 2000 9:50:03 AM


AUDIT_TRAIL:
Saturday, November 18, 2000 1:09:50 PM  morsteinj            Category changed from "PO Online" to "MOL"        Item Affected changed from "Other" to "View uploaded document"        Short Description changed. Monday, November 20, 2000 8:24:12 PM  maldonal            Status changed from "WorkInProgress" to "Pending" Thursday, November 30, 2000 10:21:10 AM  murraym            Assigned-to Individual changed from "maldonal" to "morsteinj" Thursday, November 30, 2000 2:06:04 PM  morsteinj            Status changed from "Pending" to "Resolved" Friday, December 01, 2000 8:59:24 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              maldonal                         Thursday, November 16, 2000 6:19:02 PM Assigned                                           WorkInProgress   maldonal                         Thursday, November 16, 2000 6:19:02 PM Pending          maldonal                         Monday, November 20, 2000 8:24:12 PM Reassign                                           Escalated                                          Resolved         morsteinj                        Thursday, November 30, 2000 2:06:04 PM Closed           murraym                          Friday, December 01, 2000 8:59:24 AM


AUDIT_TRAIL:
Friday, December 01, 2000 9:59:53 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              parkerpj                         Friday, December 01, 2000 9:47:38 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, December 01, 2000 9:47:38 AM Closed           murraym                          Friday, December 01, 2000 9:59:53 AM


STATUS_HISTORY:
New              dorszte                          Friday, December 01, 2000 10:00:42 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         dorszte                          Friday, December 01, 2000 10:00:42 AM Closed


STATUS_HISTORY:
New              parkerpj                         Friday, December 01, 2000 10:15:14 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, December 01, 2000 10:15:14 AM Closed


STATUS_HISTORY:
New              parkerpj                         Friday, December 01, 2000 12:01:44 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, December 01, 2000 12:01:44 PM Closed


STATUS_HISTORY:
New              collador                         Friday, December 01, 2000 10:39:58 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         collador                         Friday, December 01, 2000 10:39:58 AM Closed


STATUS_HISTORY:
New              parkerpj                         Friday, December 01, 2000 2:43:52 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         parkerpj                         Friday, December 01, 2000 2:43:52 PM Closed


AUDIT_TRAIL:
Friday, December 01, 2000 6:49:26 PM  kulasikj            Status changed from "WorkInProgress" to "Resolved" Saturday, December 02, 2000 7:34:24 AM  morsteinj            Status changed from "Resolved" to "WorkInProgress"

STATUS_HISTORY:
New              kulasikj                         Friday, December 01, 2000 6:40:18 PM Assigned                                           WorkInProgress   morsteinj                        Saturday, December 02, 2000 7:34:24 AM Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Friday, December 01, 2000 6:49:26 PM Closed


SHORT_DESC:
How do I create the mailing? When will it be mailed?

STATUS_HISTORY:
New              kulasikj                         Friday, December 01, 2000 6:17:18 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Friday, December 01, 2000 6:17:18 PM Closed


AUDIT_TRAIL:
Wednesday, November 29, 2000 2:41:50 PM  morsteinj            Category changed from "PO Online" to "MOL"        Details changed.        Item Affected changed from "Other" to "View uploaded document"        Short Description changed.        Status changed from "New" to "Pending" Monday, December 04, 2000 9:01:28 AM  murraym            Assigned-to Individual changed from "" to "morsteinj"

SHORT_DESC:
Viewing PDF file some text in document are missing

STATUS_HISTORY:
New              morsteinj                        Wednesday, November 29, 2000 2:30:38 PM Assigned                                           WorkInProgress                                     Pending          morsteinj                        Wednesday, November 29, 2000 2:41:50 PM Reassign                                           Escalated                                          Resolved                                           Closed


AUDIT_TRAIL:
Wednesday, December 06, 2000 10:24:34 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              morsteinj                        Saturday, December 02, 2000 11:13:04 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         morsteinj                        Saturday, December 02, 2000 11:13:04 AM Closed           murraym                          Wednesday, December 06, 2000 10:24:34 AM


AUDIT_TRAIL:
Wednesday, December 06, 2000 10:24:29 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, December 03, 2000 7:11:05 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Sunday, December 03, 2000 7:11:05 AM Closed           murraym                          Wednesday, December 06, 2000 10:24:29 AM


AUDIT_TRAIL:
Wednesday, December 06, 2000 10:24:28 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, December 03, 2000 7:43:23 AM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Sunday, December 03, 2000 7:43:23 AM Closed           murraym                          Wednesday, December 06, 2000 10:24:27 AM


AUDIT_TRAIL:
Wednesday, December 06, 2000 10:24:21 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              jhasam1a                         Sunday, December 03, 2000 4:59:51 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         jhasam1a                         Sunday, December 03, 2000 4:59:51 PM Closed           murraym                          Wednesday, December 06, 2000 10:24:21 AM


AUDIT_TRAIL:
Monday, December 04, 2000 12:14:48 PM  dorszte            Status changed from "Pending" to "Resolved" Wednesday, December 06, 2000 10:24:25 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Sunday, December 03, 2000 8:27:25 AM Assigned                                           WorkInProgress                                     Pending          kulasikj                         Sunday, December 03, 2000 8:27:25 AM Reassign                                           Escalated                                          Resolved         dorszte                          Monday, December 04, 2000 12:14:48 PM Closed           murraym                          Wednesday, December 06, 2000 10:24:25 AM


AUDIT_TRAIL:
Tuesday, December 05, 2000 7:22:28 AM  dorszte            Status changed from "WorkInProgress" to "Pending" Tuesday, December 05, 2000 7:22:58 AM  kulasikj            Status changed from "Pending" to "Resolved" Wednesday, December 06, 2000 10:24:17 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              kulasikj                         Monday, December 04, 2000 7:14:44 AM Assigned                                           WorkInProgress   kulasikj                         Monday, December 04, 2000 7:14:44 AM Pending          dorszte                          Tuesday, December 05, 2000 7:22:28 AM Reassign                                           Escalated                                          Resolved         kulasikj                         Tuesday, December 05, 2000 7:22:58 AM Closed           murraym                          Wednesday, December 06, 2000 10:24:17 AM


AUDIT_TRAIL:
Wednesday, December 06, 2000 10:23:07 AM  murraym            Status changed from "Resolved" to "Closed"

SHORT_DESC:
MOL capibility?/ how to create and upload.

STATUS_HISTORY:
New              kulasikj                         Monday, December 04, 2000 12:43:13 PM Assigned                                           WorkInProgress                                     Pending                                            Reassign                                           Escalated                                          Resolved         kulasikj                         Monday, December 04, 2000 12:43:13 PM Closed           murraym                          Wednesday, December 06, 2000 10:23:07 AM


AUDIT_TRAIL:
Thursday, December 07, 2000 12:04:37 PM  collador            Status changed from "Pending" to "Resolved" Friday, December 08, 2000 7:37:22 AM  murraym            Status changed from "Resolved" to "Closed"

STATUS_HISTORY:
New              collador                         Monday, December 04, 2000 1:53:03 PM Assigned                                           WorkInProgress                                     Pending          collador                         Monday, December 04, 2000 1:53:03 PM Reassign                                           Escalated                                          Resolved         collador                         Thursday, December 07, 2000 12:04:37 PM Closed           murraym                          Friday, December 08, 2000 7:37:22 AM


